Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

NOISE

Possible Causes

What To Do

Washer is noisy

Washer is uneven

To level the front of the washer, adjust the front leveling

 

 

 

legs by rotating the individual leg in the proper direction

 

 

 

for up or down. To level back of washer, lift back of

 

 

 

machine 4″ (11 cm) and set down.

 

 

 

 

 

 

Washer load is

Push the Cycle knob in to stop the washer, open the lid

 

 

unbalanced

and redistribute the load evenly. Close the lid and restart.

 

 

 

 

 

 

Shipping rod is still assembled

To remove shipping rod from washer, pull yellow tag and

 

 

in unit

attached rod from the bottom right hand side of washer.

 

 

 

 

 

 

Washer is sitting too close

Pull washer away from the wall; about 4″ (11 cm) is

 

 

to wall (causes knocking

needed.

 

 

during cycle)

 

 

 

 

 

 

 

Whistle or knock during fill

Normal sounds during fill include the water filling

 

 

 

in through the house plumbing. As the water pressure

 

 

 

goes up and down, a knock or hammer can develop.

 

 

 

Make sure the water faucets are fully turned on.

 

 

 

 

 

 

Clanking or clunking

Many washers have features such as pulse agitation and

 

 

 

pauses during rinse and spin for reduced clothes wear

 

 

 

and to reduce likelihood of soap residue. These short

 

 

 

pauses of less than 1 minute are normal and will reduce

 

 

 

clothing wear and increase water extraction. Sounds such

 

 

 

as a metallic knock, double knock or metallic clunk

 

 

 

occur when the washer transitions from a stop or paused

 

 

 

state to running or spinning. They occur several times

 

 

 

per cycle after speed changes or pauses.

 

 

 

Normal sounds during fill include the sound of water

 

 

 

flowing through your household pipes. Additionally, a

 

 

 

knock or hammering sound may also occur when the

 

 

 

washer water valves turn off. To reduce this noise, make

 

 

 

sure that the washer fill faucets are fully opened.

 

 

 

Your washer will pause between the various wash, rinse,

 

 

 

spin and drain portions of the wash cycle. It may also

 

 

 

pause during agitation if a Pulsed Agitation cycle is

 

 

 

selected. Sounds such as metallic knocks or clinking may

 

 

 

occur during these transitions from running to stopped

 

 

 

or from stopped to running. They may also occur if your

 

 

 

machine changes speeds or brakes during a wash cycle.

 

 

 

 

OTHER

Possible Causes

What To Do

 

 

 

 

Labels on the exterior

Occasionally the adhesive

Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does

the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly

release the adhesive easily, without damaging the surface

 

 

 

of the washer.

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GE Monogram WJSR4160 Possible Causes What To Do Washer is noisy, Possible Causes What To Do Labels on the exterior