Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
NOISE | Possible Causes | What To Do | |
Washer is noisy | Washer is uneven | • To level the front of the washer, adjust the front leveling | |
|
|
| legs by rotating the individual leg in the proper direction |
|
|
| for up or down. To level back of washer, lift back of |
|
|
| machine 4″ (11 cm) and set down. |
|
|
|
|
|
| Washer load is | • Push the Cycle knob in to stop the washer, open the lid |
|
| unbalanced | and redistribute the load evenly. Close the lid and restart. |
|
|
|
|
|
| Shipping rod is still assembled | • To remove shipping rod from washer, pull yellow tag and |
|
| in unit | attached rod from the bottom right hand side of washer. |
|
|
|
|
|
| Washer is sitting too close | • Pull washer away from the wall; about 4″ (11 cm) is |
|
| to wall (causes knocking | needed. |
|
| during cycle) |
|
|
|
|
|
|
| Whistle or knock during fill | • Normal sounds during fill include the water filling |
|
|
| in through the house plumbing. As the water pressure |
|
|
| goes up and down, a knock or hammer can develop. |
|
|
| Make sure the water faucets are fully turned on. |
|
|
|
|
|
| Clanking or clunking | • Many washers have features such as pulse agitation and |
|
|
| pauses during rinse and spin for reduced clothes wear |
|
|
| and to reduce likelihood of soap residue. These short |
|
|
| pauses of less than 1 minute are normal and will reduce |
|
|
| clothing wear and increase water extraction. Sounds such |
|
|
| as a metallic knock, double knock or metallic clunk |
|
|
| occur when the washer transitions from a stop or paused |
|
|
| state to running or spinning. They occur several times |
|
|
| per cycle after speed changes or pauses. |
|
|
| • Normal sounds during fill include the sound of water |
|
|
| flowing through your household pipes. Additionally, a |
|
|
| knock or hammering sound may also occur when the |
|
|
| washer water valves turn off. To reduce this noise, make |
|
|
| sure that the washer fill faucets are fully opened. |
|
|
| • Your washer will pause between the various wash, rinse, |
|
|
| spin and drain portions of the wash cycle. It may also |
|
|
| pause during agitation if a Pulsed Agitation cycle is |
|
|
| selected. Sounds such as metallic knocks or clinking may |
|
|
| occur during these transitions from running to stopped |
|
|
| or from stopped to running. They may also occur if your |
|
|
| machine changes speeds or brakes during a wash cycle. |
|
|
|
|
OTHER | Possible Causes | What To Do | |
|
|
|
|
Labels on the exterior | Occasionally the adhesive | • Use a hair dryer set at the lowest heat setting, directing | |
of the washer will not | used on the labels does | the air at the label for a short amount of time. This will | |
peel off cleanly | not release cleanly | release the adhesive easily, without damaging the surface | |
|
|
| of the washer. |
14