GE Monogram ZDIS15, ZDI15 Questions?, The Problem Solver, Use this problem solver, Possible Cause

Questions?

Use this problem solver!

	The Problem Solver
		Icemaker
PROBLEM	POSSIBLE CAUSE
ICEMAKER DOES NOT	• Power cord is not plugged into a live outlet.
OPERATE	• The control is set at OFF.
	• The fuse is blown/circuit breaker is tripped. Replace fuse or
	reset the breaker.
	• High mineral content in the water supply. Water may need to
ICE CUBES HAVE
ODOR/TASTE	be filtered or treated.
	• Food items stored in ice bin. Do not store any foods in the
	ice bin.
	• Packaging materials were not removed. Make sure that all
	packaging materials were removed at the time of installation.
	• Ice storage bin needs cleaning.
	• Scale has built up in the icemaker. If there is white scale
	buildup in the icemaker’s water or freezing system, you should
	clean the icemaker. See Care and Cleaning---Icemaker System.
	• The control is set at OFF.
ICEMAKER IS ON, BUT
DOESN’T PRODUCE ICE	• Water supply is not connected.
	• Condenser is dirty. Dirt or lint may be blocking the airflow
	through the condenser. See Care and Cleaning---Condenser.
	• Scale has built up in the icemaker. If there is white scale
	buildup in the icemaker’s water or freezing system, you should
	clean the icemaker. See Care and Cleaning---Icemaker System.
	• Check for a kink in the drain hose from the ZPK1 Drain
	Pump Kit to the house drain.
	• Water supply has been interrupted.
	• Have a plumber check for a clogged water valve.
	• Room temperature is colder than normal. Room temperature
	must be above 55˚F (13˚C). Otherwise, bin thermostat may
	sense cold room temperature and shut off even though the bin
	is not full of ice. Also, unit may not restart once it does shut off.
	• Condenser is dirty. Dirt or lint may be blocking the airflow
ICEMAKER IS ON, BUT
PRODUCES LITTLE OR	through the condenser. See Care and Cleaning---Condenser.
NO ICE	• Scale has built up in the icemaker. If there is white scale
	buildup in the icemaker’s water or freezing system, you should
	clean the icemaker. See Care and Cleaning---Icemaker System.
	• Water is leaking from the water reservoir because the drain cap
	is not secure. Make sure the drain cap is securely tightened.
	Refer to illustration in Care and Cleaning—Icemaker System section.
	• Room temperature is too hot. Room temperatures of more
	than 90˚F (32˚C) will reduce ice production.
ICEMAKER PUMPS	• The ice sheet is trapped on the cutter grid. Unplug the
CONTINUOUSLY, BUT	icemaker or disconnect power. Remove the cutter grid cover
PRODUCES NO ICE	and move the ice sheet to the cutter grid. Refer to illustration
	in Features of your icemaker section. Reinstall the cutter grid
	cover and reconnect power. Turn on the icemaker. The
	icemaker will reset itself and start a new cycle after flushing
	water through the system. NOTE: Follow the directions in the
	Care and Cleaning—Icemaker System section to clean with the
	Nickel Safe Ice Machine Cleaner.

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