Questions?
Before you call for service…
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| The Problem Solver | |
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| Stainless Steel Cooktop | |
PROBLEM | POSSIBLE CAUSE |
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BURNERS DO NOT | • Electrical plug is not plugged into a live power outlet. | ||
LIGHT OR SPARK | • Gas not turned on. |
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RANDOMLY |
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• Burner parts not replaced correctly. |
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| • Holes in the simmer rings or slits in the burner rings are clogged. | ||
| • Clogged orifice, or wet burners or electrodes. |
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BURNERS HAVE | • Burner parts not replaced correctly. |
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YELLOW OR |
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FLAMES |
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| A. Yellow flames: Call for | B. Yellow tips on outer cones: | C. Soft blue flames: Normal |
| service. | Normal for LP gas. | for natural gas. |
| • If burner flames look like (A), call for service. Normal burner flames | ||
| should look like (B) or (C), depending on the type of gas. | ||
BURNER FLAMES | • If cooktop is connected to LP gas, contact the person who installed | ||
VERY LARGE | your cooktop or made the conversion. |
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OR YELLOW |
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BURNER CONTROL | • When the knob is at the OFF position, it must be pushed in before | ||
KNOB WILL NOT | it can be turned, and it can only be turned in a counterclockwise | ||
TURN | direction. Similarly, when the knob is in the LOW or | ||
| positions, it must also be pushed in to change flame settings. | ||
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