-REN number may exceed 4, for all telephones connected to the line. Disconnect a phone until the number is below 4.
If there are still problems, and you have more than one telephone:
Remove the “problem” phone. Insert another phone and check that it works. If “yes” then the “problem” phone is possibly faulty. If not, then you may have a faulty line. Try using the other socket and see which phones work. If you do have a faulty line then you should contact your Network Supplier.
You should however be aware that if you request them to repair a fault that is found not to be their’s, then they are entitled to charge you for a visit.
In the event that you still have problems then you should consult your supplier.
7. Warranty and Service
This product is guaranteed, by Interquartz (UK) Limited, for six years from the date of manufacture.
Every Interquartz telephone has a unique serial number and part of that number refers to the date of manufacture. A label, similar to that shown below is affixed to each telephone
0111030852 (model no)
The figure 0111 means that the telephone was made during week 11 (12 March) 2001. The six year warranty, cover will apply until 12 March 2007.
A warranty is designed to cover either manufacturing faults or component defects. It is not designed to cover fair wear and tear. The Interquartz warranty is no exception.
We look to you, our customer, to be reasonable and sensible over the warranty. We will endeavour to repair any telephone sent in to us within the warranty period but we reserve the right to charge for items that we consider
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