GN Netcom 8000 MPA manual GN 8050 TCA, Troubleshooting

Models: 8000 MPA

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On-line Indicator

17The on-line indicator flashes red when the telephone is off-hook, indicating that you are on the phone. Rotate the on-line indicator so the light is seen from the best direction for your work area.

Tips

18The quick disconnect (QD) allows you freedom of movement without removing the headset. If you disconnect your head- set at the QD during a conversation, you automatically place your caller on hold. Reconnecting the QD resumes the con- versation.

GN 8050 TCA

Connecting GN 8050 TCA

19Connect the single 3.5 mm plug to the back of the amplifier in the socket underneath the headset stand. The other end of the plug has two 3.5 mm plugs. Connect the plug with the speaker icon into the jack of the computer or sound board marked with a speaker or a headset icon. Connect the plug with the microphone icon to the jack of the computer marked with the microphone icon.

Computer volume control

20The computer volume control is located on the lower left side of the amplifier. It is marked with the icon of a computer. To increase the volume, rotate the control away from you. To decrease the volume, rotate the control toward you.

Telephone/PC switch

21 To use the headset for telephone or PC, set the switch in either telephone or PC position.

Microphone mute switch

The mute switch for the microphone is functional in both telephone mode and computer mode:

22When the amplifier is in telephone mode and mute function is activated, the microphone is muted to the telephone and turned on to the computer. When the amplifier is in computer mode and mute function is activated, the microphone is muted to the computer and to the telephone.

Troubleshooting

Why can’t I hear a dial tone when the headset is on?

Make sure you have inserted both the headset and handset cords into the appropriate ports.

Make sure the headset/handset switch is in headset position.

Make sure that the batteries are properly installed.

Replace the batteries with fresh batteries.

You may have the system selector switch in a position that does not correspond with your telephone. Lift the amplifier top cover and move the system selector switch to another position.

Why does the other party have a hard time hearing me?

Make sure that the mute switch is in talk position.

Check the position of the headset microphone boom arm and make sure it is placed approximately 2 cm from your lower lip.

The microphone volume control may be too low. Lift the amplifier top cover and adjust the transmit volume towards the right to a higher number.

You may have the system selector switch in a position that does not correspond with your telephone. Lift the amplifier top cover and move the systems selector switch to another position.

Why do I hear an echo in my headset when I talk?

The microphone volume control may be too high. Lift the amplifier top cover and adjust the microphone volume towards the left to a lower number.

Why do I hear a beeping noise in my headset?

A beeping noise in your headset may indicate that the batteries in your amplifier are low. Replace both batteries using only AA size batteries.

Why doesn’t the on-line indicator light or flash?

Make sure the headset stand/on-line indicator is plugged all the way into the port on the rear of the amplifier.

Make sure that the batteries are properly installed.

Replace the batteries with fresh batteries.

If you have any problems or questions regarding GN 8000, please contact your reseller.

Hereby, GN Netcom as declares that this GN 8000 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC (www.gnnetcom.com).

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GN Netcom 8000 MPA manual GN 8050 TCA, Troubleshooting