16. FREQUENTLY ASKED QUESTION (FAQs)

1.I always take poor quality images at home, why?

It may be due to insufficient light intensity at your home. Try to increase the illumination of your home when taking images. Or, use the flash in insufficient light environment.

2. Why would I get dark images even when the images are taken outdoors?

The objects may be in a shade, for example, under a tree, or the camera lens is pointing at a bright section such as the sky.

3. How can I avoid getting dark images?

Pay attention to the background light intensity as it will affect the exposure of the main object. The camera can calculate the total light intensity of the image and fine-adjust the exposure. If the background is too dark, the object will be too bright. If the background is too bright, the object will be too dark.

4. Why would I get fuzzy, unclear images?

There might be some movements of your body or hands when taking images. Hold the camera steadily with both hands. Use the first finger of your right hand to press the shutter. Stand on solid ground. Do not move or run when pressing the shutter. Even tiny movements will result in fuzzy images.

5. Why would I get some blurry areas in an image?

You may have covered part of the lens when taking the image. Or there may be some grease on the lens. Remove it with a dry and soft cloth.

6. Why would I get horizontal, black stripes in images taken abroad?

The camera is set to your country’s AC mains frequency (e.g. 50Hz for Europe). If you take images under an electric light source in another country with a different frequency (e.g. 60Hz for US), you will get horizontal, black stripes in those images, due to incorrect mains frequency. There will be no problems when taking images under sunlight.

7.Can I take images in dark environment? Use strobe flash in dark environment.

8.Can I take close-up shots of an object?

Yes, if it is more than 1.2m away. The object will be out of focus at a distance less than 1m away.

9. Can I use this camera as a PC camera (web cam)?

Yes, if there is a USB port on your computer and appropriate software, such as Microsoft NetMeeting, is used.

10.Why nothing can be seen from the display when I power on the camera? Don’t forget to open the slide door.

11.Why the camera suddenly has no response to any key functions?

The camera has suffered an unforeseen problem, eg electrostatic charge, impact..etc. à Briefly remove the battery from the camera, re-insert it, and then try again.

39