Help and Advice

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Frequently asked questions

Frequently asked question

What you can do

 

 

The Freeview+ digital TV recorder will

Check the mains power cable and make

not switch on. What should I do?

sure it is plugged into a suitable power

 

outlet. Check that the mains supply is

 

switched On. Connect the power cable

 

to a different power outlet.

The Freeview+ digital TV recorder does

Is the Standby Indicator green? If it is

not seem to work and there is nothing

not:

shown on the TV.

• Press the STANDBY button on your

 

 

remote control.

 

• Make sure that all cables are firmly

 

connected to the Digital TV Recorder

 

and TV.

 

• Check that the Digital TV Recorder

 

is properly plugged into the power

 

supply.

 

If the standby indicator is green:

 

• Check you have the correct channel

 

and input selected on your TV.

 

• Check that all cables are correctly

 

attached.

 

• Check the brightness level of the TV.

 

 

The picture appears to be ‘squashed’ or

Make sure the aspect ratio settings

‘cut off’.

are suitable for your TV. For more

 

information, see page 20.

I forgot to plug in the aerial when I set

Switch off your Freeview+ digital TV

up the Freeview+ digital TV recorder.

recorder at the mains supply. Plug in

What should I do?

the aerial. Switch the Freeview+ digital

 

TV recorderr mains supply back on and

 

perform a retune. For more information,

 

see page 23.

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