1208 Help and Advice

Frequently asked question

What you can do

 

 

The Freeview+ digital TV recorder

Press the STANDBY button on your

is behaving in an unusual way, for

remote control to turn the Freeview+

example, the wrong information is on

digital TV recorder off and then on

the screen.

again. If there is no improvement, put

 

the Freeview+ digital TV recorder in

 

standby, switch it off at the mains and

 

leave it for 10 seconds

 

before switching it back on.

 

If this does not solve the problem,

 

contact the

 

helpline on 0871 230 1777 who will be

 

able to help diagnose the problem. Don’t

 

forget to have your system information

 

available. For more information, see

 

page 24.

Can I change the audio language for the

Yes. Some channels broadcast other

programme I am watching?

audio languages. Press the AUDIO

 

button when you are watching a

 

programme to see if other languages

 

are available.

Need any help or information setting up?

You may find the information you are looking for on our web site. www.thesupportsite.co.uk

or on the freeview website www.freeview.co.uk

If you still need help or information you can phone our call centre on:

0871 230 1777

Calls are charged at 10p per minute when called from a BT land line. Call charges may vary if using other networks.

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