11 | Help and advice | 13 |
| Frequently asked questions |
| What you can do | ||
| In which direction should my satellite dish be |
| Your satellite dish should be fitted on a south facing |
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| positioned? |
| wall in the direction of 28.2 ° east of south. |
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| Can I connect more than one digital box to |
| Yes you can. You will need an LNB (the box on |
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| my satellite dish? |
| your satellite dish) fitted that has more than one |
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| connection. |
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| Can I connect this digital box to my normal |
| No. This box must be connected to a satellite dish for |
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| roof aerial? |
| it to work. |
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| The digital box will not switch on. What |
| Check the mains power cable and make sure it is |
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| should I do? |
| plugged into a suitable power outlet. Check that the |
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| mains supply is switched On. Connect the power |
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| cable to a different power outlet. |
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| My digital box can’t find the ‘Network ID’ |
| Make sure that your satellite dish is positioned |
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| and ‘Transport ID’ what should I do? |
| correctly, and check the cables and connections |
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| again. |
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| Why do I have to enter my postcode in the |
| This makes sure that you receive programmes for |
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| first time |
| your local region. |
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| How do I enter a space when entering the |
| Your digital box will automatically enter the space |
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| postcode? |
| for you. Enter your full postcode using the number |
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| buttons and then press the ‘OK’ button. |
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| How do I do a |
| You can do a |
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| settings menu. See page 17 for more information. |
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| I’m not getting a picture on the TV. What |
| • | Make sure that the digital box is On. (Press the |
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| should I do? |
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| ‘STANDBY’ button.) |
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| • | Make sure that the HDMI or SCART cable is |
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| firmly connected to the TV. |
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| • | Check the brightness level of the TV. |
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| Can I receive |
| Yes. You can receive |
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| with this digital box? |
| this digital box. |
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