SPECIAL SOFT BUTTONS (Excluding GXP2000 and Only When Integrated with GXE5024/50 28)

Call Parking: FOR GXP2020/GXP2010 ONLY. Refer to the GXE5024/5028 Online User Manual for more information.

CallPark

When a GXP2020 dials out, the Call Park soft button will display

 

 

on screen. To park the call, press the ‘Call Park’ button.

PickUp

When another GXP2020 goes off-hook the Call Pickup soft button

 

 

will display on screen. To pickup the parked call, press the ‘Call

 

 

Pickup’ button.

Call Queue: FOR GXP2020/2010 and 1200 only. Refer to the GXE5024/5028 Online User Manual for more information.

SignIn

Press this button to sign in to the call queue. Agent will be prompted in

 

 

the LCD display to select the call queue to join. Press ‘menu’ button on

 

 

keypad to select ‘ok’. Once the agent completely signs in, the agent will

 

 

be brought back to the main screen.

SignOut

Press this button to sign out of the call queue. Press’ menu’ button on

 

 

keypad to select ‘ok’. This will be displayed once the agent is signed in to

 

 

the call queue.

PUBLIC MODE (Also mentioned on p.31 of this manual): This useful mode complements the Call Queue feature by allowing various user agents to log in/log off, sharing the same phone. When enabled, all other accounts on the phone will not be active. For more information, refer to http://www.grandstream.com/support/gxe_series/gxe502x/documents/gxe502X_call_queue_ with_gxp.pdf

LogIn

Press this button to log in the user agent into the call queue.

Tab

Press this button to jump to toggle between UserName and Password

 

 

entry fields.

Backspace Press this button to erase the previously typed digit, letter, or character.

LogOut

Press this button to log out the user agent out of the call queue.

Table 9: LCD Icons

 

Icon

LCD Icon Definitions

 

 

 

 

 

 

 

 

Connectivity Status / SIP Proxy/Server Icon:

 

 

 

Solid – connected to SIP Server/IP address received

 

 

 

Blinking – physical connection failed

 

 

 

Blank – SIP Proxy/Server not registered

 

 

 

 

 

 

 

 

Phone Status Icon:

 

 

 

 

OFF when the handset is on-hook

 

 

 

 

ON when the handset is off-hook

 

 

 

 

 

 

 

 

 

 

 

 

Speaker Phone Status Icon:

 

 

 

 

FLASH when phone rings or a call is pending

 

 

 

 

OFF when the speakerphone is off

 

 

 

 

ON when the speakerphone is on

 

 

 

 

 

 

 

 

DND Icon:

 

 

 

 

ON when the “do not disturb” is activated

 

 

 

 

Activate by pressing MUTE/DEL button once

 

 

 

 

 

 

 

 

 

 

 

 

Grandstream Networks, Inc.

GXP User Manual

Page 14 of 44

 

 

 

Firmware 1.2.5.3

Last Updated: 03/2011

Page 14
Image 14
Grandstream Networks GXP1200, GXP2020, GXP280/GXP285, GXP2010, GXP2000 user manual LogIn, LCD Icons

GXP1200, GXP2000, GXP280/GXP285, GXP2020, GXP2010 specifications

The Grandstream Networks GXP2010 is a versatile and reliable SIP telephone designed for small to medium-sized businesses. With its robust feature set and user-friendly interface, the GXP2010 stands out in the world of IP telephony. This model accommodates the growing demand for efficient communication tools while blending seamlessly into various business environments.

One of the defining characteristics of the GXP2010 is its ability to support multiple SIP accounts. It can manage up to four SIP accounts, allowing users to handle multiple lines of communication efficiently. This feature is especially beneficial for organizations that often deal with a high volume of calls or need to maintain different lines for various departments.

The GXP2010 boasts high-definition audio quality, utilizing Wideband CODEC technology to ensure crystal clear voice communication. This technology helps eliminate background noise, producing a more pleasant and professional experience during calls. The device also includes various audio codecs, providing flexibility to suit different network environments.

In terms of design, the GXP2010 features a user-friendly interface with a backlit LCD display that offers intuitive navigation. The phone is equipped with programmable keys, enabling users to customize their experience and access frequently used functions quickly. The inclusion of HD handset and speakerphone capabilities ensures high audio quality regardless of the speaking method preferred by the user.

Furthermore, the GXP2010 supports Power over Ethernet (PoE), simplifying the installation process by reducing the number of cables needed. This feature allows the phone to receive power and network connectivity through a single Ethernet cable, resulting in a more organized workspace.

Security is another priority for Grandstream, and the GXP2010 reflects this focus with advanced encryption protocols for secure communications. The device supports TLS and SRTP for secure signaling and media encryption, safeguarding sensitive business conversations.

The GXP2010 is not only compatible with a variety of SIP-based platforms, but it also includes support for advanced telephony features such as call forwarding, call transfer, and call waiting. This versatility makes it an excellent choice for businesses seeking to streamline their communication processes.

In conclusion, the Grandstream Networks GXP2010 is an ideal solution for businesses looking for a reliable, high-quality SIP phone that combines versatility and advanced technology. Its multiple SIP account support, high-definition audio capabilities, user-friendly design, and strong security measures make it a valuable addition to any modern office environment.