5-WAY CONFERENCING
The GXP2020 can host conference calls and supports 5-way conference calling.
1. Initiate a Conference Call:
Establish a connection with two or more parties
Press CONF button
Choose the desired line to join the conference by pressing the corresponding LINE
button.
Repeat step 2 and 3 for all parties that you want to join the conference. This can be done
at any time, thus also if a n
2. Cancel Conference: Canceling establishing conference call.
If after pressing the “CONF” button, a user decides not to conference anyone, press
CONF again or the original LINE button.
This will resume two-way conversation.
3. End Conference:
Press HOLD to end the conference call and put all parties on hold;
To speak with an individual party, select the corresponding blinking LINE.
CHECK VOICE MESSAGES (MESSAGE WAITING INDICATOR)
The blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Press the MSG button
to retrieve the message. An IVR will prompt the user through the process of message retrieval. Press a
specific LINE to retrieve messages for a specific line account.
NOTE:
• Each line has a separate voicemail account. Each account requires a voicemail portal number to
be configured in the “voicemail user id” field.
• To check which line account has a message 1) press the message button (this always checks the
primary account), 2) check each line for stutter tone or 3) check missed calls using the menu.
ASTERISK BUSY LAMP FIELD
The seven multi-functional buttons can be configured for Asterisk Busy Field function with a specified
account. When Asterisk BLF is configured on one of the multi-functional buttons, the Speed Dial function
will work when it that line is not in use.
Grandstream Networks, Inc. GXP–2020 User Manual Page 17 of 32
Firmware 1.1.4.3 Last Updated: 06/2007