Grandstream Networks GXP21XX Software Upgrade & Customization

Grandstream Networks, Inc. GXP21xx User Manual Page 39 of 41

Firmware version: 1.0.1.66 Last Updated: 05/2011

Software Upgrade & Customization

Software (or firmware) upgrades are completed via either TFTP or HTTP. The corres ponding configuration

settings are in the ADVANCED SETTINGS configuration page.

To upgrade via TFTP or HTTP, select TFTP or HTTP upgrade method. “Upgra de Server ” needs t o be set to

a valid URL of a HTTP server. Server name can be in either F Q DN or IP address format. Here are examples

of some valid URLs.

• firmware.mycompany.com:6688/Grandstream/1.2.3.5

• 72.172.83.110

There are two ways to set up the Upgrade Server to upgr ade firmware: via Key Pad Menu or Web

Configuration Interface.

To configure the Upgrade Server via Key Pad Menu options, select “Conf ig” f r om the Main Menu, then select

“Upgrade”. Under this sub Menu, user can edit Upgrade Server in either an IP address format or FQDN

format. Choose “Save and use TFTP” or “Save and use HTTP” to se lect upgrade method. Select “Reboot”

from the Main Menu to reboot the phone.

To configure the Upgrade Server via the Web configuration interface, open the web browser. Enter the

GXP21xx IP address. Enter the admin password to access the web configuration interf ace. In the

ADVANCED SETTINGS page, enter the Upgrade Server’s IP address or FQDN in the “Firmware S erver

Path” field. Select TFTP or HTTP upgrade method. Update the chan ge by clicking the “Update” button.

“Reboot” or power cycle the phone to update the new firmware.

During this stage, the LCD will display the firmware file downloading process. Pleas e do NOT disrupt or

power down the unit. If a firmware upgrade fails for any reason (e.g., TFT P/HTTP server is not respon ding,

there are no code image files available for upgrade, or checksum test fails, etc), the phone will stop the

upgrading process and re-boot using the existing firmware/software.

Firmware upgrades take around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We

recommend completing firmware upgrades in a controlled LAN environm ent whenever possible.

For users who do not have a local TFTP/HTTP server, we provide a HTTP server on the public Intern et for

users to download the latest firmware upgrade automaticall y. Pleas e c heck the Suppor t/Do wnload s ect ion of

our website to obtain this HTTP server IP address: http://www.grandstre am.com/support/firmware.

Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A

free Windows version TFTP server is available:

http://support.solarwinds.net/updates/New-customerFree.cfm.