Troubleshooting Guide
The following procedures must be performed by a qualified service technician.
CAUTION: Unplug the machine before cleaning or servicing the unit.
Problem | Possible Cause | Solution | |
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Grinder will not start when | • Plug not in outlet properly. | • Install plug in outlet. | |
Start button is pushed. | • No power to outlet. | • Check outlet with lamp or radio to | |
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| verify outlet has power. | |
| • Circuit breaker has tripped | • Reset circuit breaker by pushing in | |
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| reset button until you hear a click. | |
Grinder runs or hums but no | • Shear disc is broken. | • Replace shear disc. See “Shear Disc | |
coffee is dispensed. |
| Replacement” section or instructions | |
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| on inside of upper front plate. | |
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| • Remove hopper and clear obstructions. | |
| • Obstruction in opening to grinding | • Clean auger. | |
| chamber. |
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| • Auger has stalled (models 250 & |
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| 250A only). |
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Excessive amount of chaff | • Defective chaff mixer spring. | • If bent, broken, or missing, replace | |
flying about. |
| spring. | |
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| • If stuck open with coffee, clean | |
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| coffee to free spring. | |
| • Static electricity. | • Tighten all nuts, bolts and screws and | |
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| verify outlet is grounded. | |
Quantity of coffee dispensed | • Auger stalls (Models 250 & 250A | • Refer to problem as listed below in this | |
each throw is not the same. | only). | Troubleshooting Guide. | |
• Timer delay is not working or | • See “Timer Adjustment” section. | ||
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| running long enough. | • Check the length of time the grinder runs. | |
| • Defective timer. | • If time varies more than plus or minus | |
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| 1%, replace timer. | |
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Knobs do not operate | • Coffee beans or bean dust may | • With machine unplugged, clean carrier. | |
smoothly. | have clogged carrier. |
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Auger does not turn. | • Coffee beans or bean dust may | • With machine unplugged, clean auger | |
| have jammed auger. | opening. | |
Auger will not operate. | • Motor or link is binding. | • Check all alignment of link and motor. | |
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| Check tightness of motor mounting | |
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| screws. | |
| • Auger motor has burned out. | • Replace motor | |
| • Wiring harness to motor is loose. | • With machine unplugged, check to see | |
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| if wires are connected to motor. | |
Circuit breaker continuously | • Insufficient current due to use of | • Plug unit directly into outlet. Do not | |
trips. | extension cord. | use extension cord. | |
| • Insufficient current due to | • Designate single line for grinder. Do | |
| overloaded line. | not use | |
| • Grind setting needs adjustment. | • Adjust grind to coarser setting | |
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| (see “Grind Adjustment” section) | |
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115 & 250 Series Coffee Grinders | Page 8 |
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