Groupe SEB USA - T-FAL PRO EXPRESS TURBO Is There a Problem ?, Problems Possible Causes Solutions

14- IS THERE A PROBLEM ?

PROBLEMS	POSSIBLE CAUSES	SOLUTIONS
• The thermostat light and the on/off switch	• The appliance is not switched on.	• Check that your appliance is correctly
are not illuminated.		plugged in and press the illuminated on/off
		switch (on the side of the base-unit).
• Water runs through the holes in the	•You are using the steam control button	• Decrease the steam output while ironing at
soleplate.	before the iron is hot enough.	low temperature (steam output control dial
	• Water has condensed in the pipes because	on the control panel).
		• Wait for the thermostat light to go out
	you are using steam for the first time or you	before activating the steam control button.
	have not used it for some time.	• Press the steam control button away from
	• Over use of the turbo steam function	your ironing board until the iron produces
	(which has cooled down the iron).	steam.
		• Stop using the turbo steam function and
		allow the thermostat light to come on and go
		off again before using this function again.
• White streaks come through the holes in the	•Your boiler has a build-up of scale	• Rinse out the boiler after every 10 uses,
soleplate.	because it has not been rinsed out	when the orange indicator light flashes (see
	regularly.	chapter 11). If your water is hard, increase the
		frequency.
• Brown streaks come through the holes in	•You are using chemical descaling agents or	• Never add this type of product in the
the soleplate and stain the linen.	additives in the water for ironing.	removable water tank or in the boiler (see our
	•Your linen is not rinsed sufficiently or you	recommendations regarding water to be used).
	have ironed a new garment before washing it.	• Ensure linen is rinsed thoroughly to remove
		any soap deposits or chemicals on new garments
		which have been sucked up by the iron.
• The soleplate is dirty or brown and may	•You are ironing at too high a temperature.	• See our recommendations regarding
stain the linen.	•You are using starch.	temperature control setting.
		• Always spray starch on the reverse side of
		the fabric to be ironed.
• There is little or no steam.	• The removable water tank is empty	• Fill the removable water tank and press the
	(red “water tank empty” light on).	“Restart” button located on the control panel.
	• The steam output control dial is set	• Increase the steam output (control dial on
	at minimum.	the control panel).
•You have filled the tank but there is no	• The tank is not properly in place.	• Check that the water tank is pushed firmly
steam.		into place (see section 3).
• The red “removable water tank empty” light	•You have not pressed the “Restart” button.	• Press the “Restart” button on the control
is on.		panel.
• Steam escapes from the rinse plug.	• The rinse plug has not been tightened	• Tighten the rinse plug correctly.
	correctly.	• Contact an Approved Service Centre to
	• The rinse plug seal is damaged.	order a new rinse plug seal.
• Steam escapes under the appliance.	• The generator is faulty.	• Stop using the generator and contact an
		Approved Service Centre.
• The power cord does not fully retract.	• The power cord has lost tension during	• Pull the power cord out completely.
	retraction.	Press the button	and guide the cord
			with your free hand.
• Water streaks appear on the linen.	• Your ironing table is saturated with water	• Check that your ironing table is suitable
	because it is suited for the power of a	(gridded board which prevents condensing).
	generator.

Never dismantle your iron :always take it to an Approved Service Centre

HELPLINE

If you have any product problems or queries with your product, please telephone our Customer Relations team on : 0845 6021454 (UK) (Calls charged at local rate) - (01) 4751947 (Ireland) Consult our web site: www.tefal.co.uk