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| Troubleshooting |
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Symptoms | Check Item | ||||
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TV will not turn on / no power: | Check power adapter and cord is connected properly. | ||||
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| Check power adapter and cord if they have been damaged. | |||
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| Check if outlet is working. | |||
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| Unplug TV for a few minutes and turn it on again. | |||
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Remote control failure: | Check batteries are not dead or installed incorrectly. | ||||
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| Check if there are obstructions between remote and TV sensor. | |||
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| Aim remote control at IR receiver window from 2 inches away. | |||
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| If failure results from electrical interferences, lighting, or static, | |||
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| disconnect the TV power cord for 10 seconds before reinstalling it. | ||
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| Restart your TV. | ||
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Buttons on TV or Remote | Possible Micro Processor crash disconnect the TV from the mains for | ||||
do not work | |||||
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| a few minutes then re connect and try again. | ||
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No picture and sound: | Check if in | ||||
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| Verify all connections are firmly attached. | |||
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| Press "AV" key to cycle to the correct input source. | |||
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Picture with NO sound: | Check volume or mute buttons. | ||||
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| Verify all connections are firmly attached. | |||
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| Video and audio plugs connected to different sources. | |||
Sound with NO picture: | Check brightness and contrast levels. | ||||
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| Adjust picture settings. | |||
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| Check reception and the antenna. | |||
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| Make sure | |||
Poor colour tone or NO color: | Check memory setting. | ||||
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| Check color or picture setting. | |||
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| Check if program is in correct channel. | |||
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| Check possible outside interferences. | |||
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No reception from Cable: | Check if cable is connected properly. | ||||
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| Check if channels are selected properly. | |||
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| Check if cable company is experiencing technical difficulties. | |||
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No picture when playing DVD: | Check the DVD disc is not damaged, clean the disc, check for fingerprints | ||||
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| If DVD player supports progressive scan, switch the DVD player | |||
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| into interlaced mode. | ||
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Picture is blurry or snowy: | Check other channels. Problem may be an isolated incidence. | ||||
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| If using outdoor antenna, please check connection or interference. | |||
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| Check accessories components (VCR, DVD, etc). | |||
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| RF signal may be too slow. | |||
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