Guardian Technologies GGS50 Troubleshooting guide, Limited warranty

troubleshooting guide

PROBLEM		SOLUTION
Battery not charged.		Charge battery. Charge for atleast 24 hours
		before first use.
		Make sure power switch is OFF before charging.
Contacts between unit and base are dirty.		Clean contacts with cloth.
Battery dead - won’t hold a charge.		Contact customer service.
		Call 1.866.603.5900.
Needs service.		Contact customer service.
		Call 1.866.603.5900.
Red indicator not lit.		Make sure adapter plug and socket are plugged
		in properly.
		Make sure both the handheld unit and the stick are
		turned to OFF while charging.
Low or no suction		1. Charge battery.
1. Battery charge is getting weak.
2.	Dirt cup is full.	2. Empty dirt cup.
3.	Filter is dirty.	3. Clean or replace filter.
Dust escaping from vacuum		1. Empty dirt cup.
1.	Dirt cup is full.
2.	Filter is dirty.	2. Clean or replace filter.
3. Hand vac is not in place.		3. Store hand vac on-board main body.
Battery won’t charge		Turn power button OFF
Power button is in the ON position.
Power nozzle brush not rotating.		Make sure switch on the handle is in the
		CARPET position.
		Remove dirt, debris, hair from brushroll.
Handheld unit works but stick does not.		Remove and return handheld to proper position making
		sure the 3 prongs/contacts are clean and free of debris.
		Contact customer service.
		Call 1.866.603.5900.
Machine does not stop when turned off.		Turn power button on both stick and hand vac to OFF.

limited warranty

To the consumer, Guardian Technologies LLC warrants this product to be free of defects in materials and workmanship commencing upon the date of the original purchase. Save your original sales receipt to validate start of warranty period.

If this product should become defective within the warranty period, we will repair or replace any defective parts free of charge. The complete machine must be delivered pre-paid to any authorized Guardian Technologies LLC warranty service center. Please include complete information on the problem, date of purchase, copy of original sales receipt and your name, address and telephone number. If you are not near a warranty station, call the factory for assistance in the US and Canada at 1.866.603.5900. Use only genuine Guardian Technologies replacement parts.

The warranty does not include unusual wear, damage resulting from accident or unreasonable use of the product. This warranty does NOT cover bulbs. This warranty does NOT cover unauthorized repairs. This warranty gives you specific legal rights and you may have other rights (other rights may vary from state to state in the U.S.A).

We consider the registration process important to ensuring superior service to our customers, however submitting this card to Guardian Technologies LLC is optional and does not affect your right to utilize this warranty according to the conditions above. If you have any questions or comments about our product call Toll Free at

1.866.603.5900 or send comments to: ATTN Customer Service

Guardian Technologies LLC 7700 St. Clair Avenue Mentor, Ohio 44060

	ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED
	SERVICE REPRESENTATIVE/CUSTOMER SERVICE 1.866.603.5900.
	In the event that further assistance is required, visit our website at
	www.guardiantechnologies.com. Costs of any transportation to and
	from any place of repair are to be paid by the owner. Always identify
	your product by the model number and manufacturing code when	Guardian Technologies LLC
	requesting information or ordering replacement parts.
		7700 St Clair Avenue Mentor Ohio 44060
E-8		1.866.603.5900 www.guardiantechnologies.com	E-9