Troubleshooting and Questions

This chapter summarizes the most common problems you could encounter with your Steam Cleaner. Please read the different sections for more details. If you are unable to solve the problem, or have any questions not answered in this manual please contact a Customer Care Representative at 877-HAAN DIRECT (877-422-6347).

PROBLEM: Steam Cleaner does not operate.

Possible Cause:

1)Power cord not firmly plugged into outlet.

2)No power in wall outlet.

Possible Solution:

1)Check plug in outlet and set plug firmly.

2)Check fuse or breaker. Replace fuse and/or reset breaker.

PROBLEM: Steam Cleaner does not emit steam.

Possible Cause:

1) No water in water tank.

Possible Solution:

1)Add water to the water tank following the instructions on page 8.

PROBLEM: Water leaks from the nozzle of the Steam

Cleaner.

Possible Cause:

1)There is too much water in the water tank.

2)The unit is not upright.

3)Heating has not completed its cycle

Possible Solution:

1)Check the amount of water in the tank. Use the supplied measuring cup and only use one (1) cupful per use.

2)Be sure the unit is in an upright position.

3)Wait until the heating cycle is complete and the red ‘STEAM READY’ light is lit.

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877 - HAAN DIRECT / 877 - 422 - 6347

www. haanusa . com

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Haan HS-20 Troubleshooting and Questions, Problem Steam Cleaner does not operate Possible Cause, Possible Solution
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HS-20 specifications

The Haan HS-20 is an innovative steam cleaner that has redefined the standards of home cleaning with its advanced features and technologies. Designed for convenience and efficiency, the HS-20 represents a blend of modern technology and user-friendly design, making it an essential appliance for busy households.

One of the standout features of the Haan HS-20 is its powerful steam cleaning capability. Utilizing a high-temperature steam jet, it effectively eliminates 99.9% of common household germs and bacteria without the need for harsh chemicals. This not only ensures a deeper clean but also promotes a healthier living environment, particularly for families with children or pets.

The HS-20 is equipped with a quick heat-up time, reaching the ready-to-use temperature in just a matter of minutes. This feature appeals to users looking for a fast and efficient cleaning solution, enabling them to tackle messes as soon as they arise. Its generous water tank capacity allows for extended cleaning sessions before needing to refuel, ensuring uninterrupted performance.

Another significant characteristic of the Haan HS-20 is its versatility. It comes with multiple attachments designed for various surfaces, including tile, laminate, hardwood, and upholstery. Users can easily switch between pads and nozzles to clean floors, countertops, and even garments efficiently. This multi-functionality makes the HS-20 not just a floor cleaner, but a comprehensive tool for maintaining cleanliness throughout the home.

Additionally, the HS-20 features an ergonomic design that enhances usability. Its lightweight body and swivel steering promote easy maneuverability, allowing users to clean tight corners and hard-to-reach areas without strain. The handle is designed for a comfortable grip, making prolonged use easier while minimizing fatigue.

Furthermore, the Haan HS-20 includes a built-in safety feature that ensures automatic shut-off when the water tank is empty, which prevents overheating and potential damage to the unit. This focus on safety, combined with its ease of use, makes it an attractive option for consumers seeking a reliable steam cleaning solution.

In summary, the Haan HS-20 stands out with its powerful steam cleaning capabilities, quick heat-up time, versatile attachments, ergonomic design, and safety features. It's an ideal choice for anyone looking to achieve a clean and healthy home environment efficiently.
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