SERVICE POLICY AND LIMITED WARRANTY
If | you encounter any | difficulty or have any question | concerning | your 915 Preamplifier, please call |
our | Customer Service | Department weekdays, 8 am to | 3:30 pm, | Mountain Standard Time, at 602- |
|
|
|
Should you have any doubts as to whether the preamplifier is malfunctioning and requires
service, please call us before sending in for repair. All units being returned (regardless of warranty status) must receive a Return Authorization (RA) number. In addition, we can offer troubleshooting assistance that may simplify or even eliminate the need for factory service.
The Hafler 915 Preamplifier is warranted to the original owner
It is the owner’s responsibility to pay shipping (preferably United Parcel Service, UPS) to the factory: collect shipments will not be accepted. Units under warranty should be accompanied by a copy of the dated Bill Of Sale. Use the original carton and all packing material, with the RA number clearly marked on the outside of the package. Be sure to include a return address, the RA number, a daytime telephone number, and a brief description of the difficulty, including whether it occurs continuously or intermittently.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.