Troubleshooting
Before calling service personnel, please check the following chart for a
possible cause to the trouble you are experiencing.
Symptom | Check these things | |
TV is not | Be sure the power cord is plugged in. | |
turned on | ||
| ||
Good picture , | The MUTE function may be used. | |
no sound | Adjust the volume of the TV set. | |
|
| |
| The contrast, colour and tint may be incorrectly adjusted. | |
Poor colour / tint, | If you change the direction of the TV while the TV is on, the picture | |
good sound | may suffer from colour shading. If so, turn off the TV and allow about | |
| 30 minutes to cool, then turn on the TV again. | |
|
| |
Spots appear | The broadcast signal may be jammed by other electrical sources such | |
as cars, motorcycles, electric trains, high tension lines, neon signs, hair | ||
on the screen | ||
dryers. | ||
| ||
|
| |
Lines appear | The broadcast signal may be jammed by other TV receivers, personal | |
on the screen | computers, and TV games, as well as interference from radio stations. | |
Double images | Interference may be due to broadcast waves reflected from mountains | |
or buildings. | ||
or ghosts | ||
Check if the direction of the antenna is changed. | ||
Snowy picture or | The antenna may be disconnected or falling out. | |
black screen | Check if the direction of the antenna is changed. | |
|
| |
| The batteries in the remote control may be exhausted. | |
Remote control | The batteries may be improperly installed. | |
Check if there are obstacles between the remote control and the | ||
does not work | remote (infrared ray) receiver. | |
| Check if there is strong light interference around the remote (infrared) | |
| receiver. | |
| Check if the main power is ON. |
The following conditions are not troubles
Clacking noise inside | It may result from the expansion of the shell caused by a temperature |
the receiver | change. This will not affect the picture and sound quality. |
|
|
Uneven colour in a | If the picture is too bright, this may occur according to the nature of |
certain portion of the | the pictures. Reduce the contrast, it may resume to normal. |
screen |
|
CAUTION
In case of problems, have your TV serviced by qualified personnel.Never attempt to service the set yourself since opening the cabinet may expose you to dangerous voltage or other hazards.
