Troubleshooting
Problems
Causes
Solutions
Too high temperature
The temperature in the fridge storage compartment is too high while the temperature in the freezer is OK
The fridge temperature is set too high.
Set the fridge temperature lower. It takes 24 hours for the temperature of the refrigerator to become stable.
Water/moisture/frost in the refrigerator
Moisture | Hot and moist climate. | Accumulation of frost and moisture | |
accumulates on the | The door is not closed | accelerate in such climate. | |
refrigerator inner | tightly. | See “Door/drawer opening/closing” in | |
The door is opened too | section “Problem”. | ||
walls | |||
frequently or for too long | Do not open the door so frequently. | ||
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| each time. |
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Water/moisture/frost on outside surface of the refrigerator | |||
Moisture accumulates on the refrigerator's outside surface or between two doors
Damp climate.
The refrigerator door is not closed tightly. This causes condensation of the cold air in the refrigerator and the warm air outside it.
This is normal in damp climate. The moisture will decrease when the humidity drops.
See “Door/drawer opening/closing” in section “Problem”.
Automatic icemaker
The icemaker does | The icemaker is not | Turn on the icemaker on the display | |
turned on | panel. | ||
not make ice | |||
The water supply valve is | Turn on the water supply valve. | ||
| not turned on | ||
| See “Too high temperature” in section | ||
| The temperature in the | ||
| “Problem”. | ||
| freezer is not low enough | ||
| Push the icemaker to its proper place. | ||
| The icemaker is not | ||
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| installed in place. |
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The | The icemaker can make approximately | ||
capacity is | is less than expected | 1kg of cubed ices in 24 hours. | |
insufficient | The temperature in the | Set the freezer temperature lower. | |
freezer is not low enough |
| ||
The icemaker | Its ice detection bar is | Remove the object that is restricting the | |
pushed to a lower position | |||
cannot stop making | ice detection bar, free the ice detection bar | ||
by some object in the | |||
and remove all frozen ice patches from | |||
ice | freezer storage | ||
around the ice detection bar. | |||
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| compartment. | ||
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The cubed ice taste | Tainted by odors in the | Cover all the food closely. Discard the | |
fridge or freezer storage | ices stored for long period or made in the | ||
bad | compartment. | first loads. | |
| The water supplied to the | Add a filter on the water supply pipe. | |
| icemaker is not fresh. | Please consult a water purification | |
| The cubed ices have | company. | |
| been stored for an | Discard the cubed ices stored too long. | |
| extended period. |
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Bad odors in the refrigerator
The inside of the refrigerator is dirty
The inside of the refrigerator needs cleaning 
Food of strong odor is stored in the refrigerator
Clean the internal of the refrigerator.
Wrap the food tightly.
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