Troubleshooting
Problems
Causes
Solutions
Too high temperature
The temperature in the fridge storage compartment is too high while the temperature in the freezer is OK
The fridge temperature is set too high.
Set the fridge temperature lower. It takes 24 hours for the temperature of the refrigerator to become stable.
Water/moisture/frost in the refrigerator
Moisture | Hot and moist climate. | Accumulation of frost and moisture | |
accumulates on the | The door is not closed | accelerate in such climate. | |
refrigerator inner | tightly. | See “Door/drawer opening/closing” in | |
The door is opened too | section “Problem”. | ||
walls | |||
frequently or for too long | Do not open the door so frequently. | ||
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Water/moisture/frost on outside surface of the refrigerator | |||
Moisture accumulates on the refrigerator's outside surface or between two doors
Damp climate.
The refrigerator door is not closed tightly. This causes condensation of the cold air in the refrigerator and the warm air outside it.
This is normal in damp climate. The moisture will decrease when the humidity drops.
See “Door/drawer opening/closing” in section “Problem”.
Bad odors in the refrigerator
The inside of the | The inside of the | Clean the internal of the refrigerator. | ||
refrigerator is dirty | refrigerator needs cleaning |
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| Food of strong odor is | Wrap the food tightly. | ||
| stored in the refrigerator |
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If you hear |
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Beeps | The | fridge storage | Close the door or silence the alarm | |
compartment door is open. | manually. | |||
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| The temperature in the | The alarm is normal when it is first started | ||
| due to relatively higher temperature. You can | |||
| freezer is too high. | |||
| silence the alarm manually. | |||
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Abnormal sound | The | refrigerator is not | Adjust the feet to level the refrigerator. | |
located on a level place. | ||||
Remove objects around it. | ||||
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| The refrigerator touches | |||
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| some object around it. |
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Slight sound similar | This is the sound of the | Normal. | ||
to that of flowing | refrigerating system | |||
water |
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Heating of cabinet | The | This prevents condensation and is normal. | ||
| system is working. |
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