Trouble shooting
The following must be confirmed before calling for service:
| Problem | Possible Cause | |
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| ● Is the power supply plugged in and switched on. | |
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| ● Plug another appliance into the wall socket to | |
| The dryer does not | test if there is power. | |
| switch on | ● Check if a drying program has been set; | |
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| ● the Start/Pause button has been pressed; | |
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| ● The water collection box is full; | |
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| The dryer does not | ●Is the door closed tightly; | |
| switch on and the | ●The loaded laundry has reached the requirements | |
| screen displays "End" | for the drying setting. | |
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| ●Is there a load in the drum. | |
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| ●Have you selected the correct drying option; | |
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| ●Has the filter screen been cleaned ; | |
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| ●Is the condenser blocked; | |
| The drying result is | ● Does the amount of the loaded laundry | |
| not up to standard | exceed the rated load; | |
| and the drying cycle | ● Has the loaded laundry been spun dry; | |
| takes too long. | ●Is the vent duct blocked; | |
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| ● Does the surface of the inside of the drum | |
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| have a deposit layer forming, if so clean the | |
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| drum interior; | |
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| The remaining time will be adjusted and corrected | |
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| continuously and automatically based on the | |
| The remaining time | following factors: | |
| ●Type of laundry; | ||
| display is halted, or the | ||
| remaining time displayed | ●Loaded amount; | |
| is skipping | ●The moist degree of laundry; | |
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| ●Ambient temperature; | |
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| The automatic adjustment is a normal operation. | |
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Trouble shooting
Prompt and Alarm Information
In case of an improper operation or problem with the machine when it operates, the code corresponding to the problem will be displayed on the screen:
Code | Category | Cause | Solutions | |
E2 | Trouble code | There is no change in | Contact a professional | |
the temperatures of | ||||
serviceman | ||||
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| the laundry in the tub | ||
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E5 | Trouble code | The thermal sensor | Contact a professional | |
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| circuited | serviceman | |
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E6 | Trouble code | Drain pump fails | Contact a professional | |
serviceman | ||||
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