Haier HF-299 manual Question solution, after-sales service, Possible cause

Question solution, after-sales service

The following should not be regarded as defects.

When the appliance is first used, it can have longer working time and higher temperature inside the appliance, and also compressor can have high temperature. All these are normal.

When air humidity is high, the appliance outside may have water drops, just wipe them with soft cloth.

In humid season, when door is opened too frequently, or be kept open for too long time, humidity is likely to be present in the appliance.

Refrigerant flowing in the refrigerator gives out some sound. When refrigerator starts or stops, compressor clicks.

It is normal for the front of the appliance side panel to give heat.

When putting food or at higher ambient temperature, the appliance shall automatically increase starting time.

Note: after switching it off, wait for at least 5 minutes before switching it on again.

Before calling for repair, make certain the following items:

Question Possible cause

Appliance not working

Whether power supply is connected (plug, socket, fuse, etc) Whether power voltage is too low?

Too much noise	Whether ground is even?
	Whether some part of the appliance has been in contact with
	external object, or with the building wall
	It is normal to have long time running for the first time usage.
Compressor runs for	There is large amount of food to be cooled
long time or temp-	At hot weather, the appliance door is opened too frequently.
erature inside cabinet	Thermostat temperature setting is incorrect.
is not desirably low	Whether its placing is subject to the direct sunshine, or too near
	the heat source such as stove, heating
	Whether ventilation is bad, whether back condenser is too dirty
Food getting dry	Food is not covered well, without package or not sealed well.
There is frost or ice	Appliance door is kept slightly open, or food has kept door open
	Door is opened too frequently or for long time.
flowers on frozen food
	It is normal for frost or ice to form on the food package.
There is bad smell in	Smelly food has not been packaged closely.
	Check for spoiled food
the appliance
	It is necessary to carry out refrigerator interior cleaning. See
	section of "cleaning".

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