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Troubleshooting

Before you call for service, your television problems can be fixed with a few minor adjustments. Identify the type of problem you are having and then try some suggestions below to get your television going on again.

Power

TV is not turning on:

Check the plug to see if it is plugged in properly. If the plug is plugged in properly but TV is still not turning on then plug something else into to outlet to make sure it is working. If outlet is dead then you will have to use another working outlet. Make sure that you are aiming the remote control directly at the TV where the sensor is located and stay with in the proper range; that may be required in order to receive the signal from remote. Replace new batteries into the remote control and try turning it on. If TV still not turning on after replacing remote batteries then there could be a sensor problem. Try turning it on by pressing power button on your TV.

TV has power but no sound and no picture:

Switch to another channel. Possibly inactive channel may be tuned in. Check the hook up of other components such as cable box, receiver and set-top box. Check if you need to have any one of above components turn on in order to have your TV on. Check if you have pressed TV/Video button on your remote by mistake. This can bring your monitor screen on. Press TV/Video button again to go to channel. Make sure TV/VCR button on VCR is in correct position when using VCR. Make sure that TV is tuned to the same channel as the switch on back of VCR if you are watching a VCR.

Picture

Snowey Video:

• Check antenna connections. Adjust antenna location.

Multiple Images:

Check your cable wire connection. Adjust antenna connection and location.

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Haier HTF24R21, HTF27R11, HTF20R21 user manual Troubleshooting, Power