Trouble-shooting

If there is a breakdown, remove the power plug before checking the machine. Using the following list please confirm the machine requires repair. If repair is required please contact our Customer Care Team, do not try to fix it yourself.

Problem

Possible causes

What to do

The machine does not drain or drains slowly. The display shows E1.

The machine stops running. The display shows E2.

The machine does not spin. The display shows E3.

Is the drain hose blocked?

The top lid is not closed.

Has the laundry been place unevenly in the machine?

Is the machine level?

Remove the blockage. Open and close the top lid once.

Close the top lid.

Redistribute the load evenly. Close the top lid.

Level the machine. The machine will start 10 seconds after being leveled correctly.

The display will show E4

Is the water tap opened, or

Open the water tap. Push

within 30 minutes

has the water supply been

the Start/Pause button once.

interupted??

Clean the water inlet valve

 

 

Is the water inlet valve

then push the Start/Pause

 

blocked?

button once.

 

Is the water pressure too

Push the Start/Pause

 

low?

button once.

The display shows E6.

The water level sensor

Please contact the

 

has failed.

after-sales service

 

 

department.

The machine does not work.

 

Is there a power failure?

Wait for the power supply

Will not

 

to be restored.

Is the power plug inserted

Insert the power plug

wash

 

tightly?

tightly.

 

Has the water level reached

Wait for water to fill to the

 

preset position?

preset level.

Will not

Is the power plug inserted

Insert the power plug

tightly?

tightly.

spin

Is the top lid closed ?

Close the top lid.

 

Is the laundry distributed

Redistribute the laundry.

 

unevenly in the machine?

 

There are abnormal

Is the machine level?

Redistribute the load evenly.

sounds inside the

Has the laundry been place

Close the top lid.

unevenly in the machine?

Level the machine.

machine

Are there any foreign objects

Remove the foreign object.

 

inside the bowl?

 

The water tap leaks

Is the water inlet hose loose?

Fasten the inlet hose.

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Haier HWMP55-918 user manual Trouble-shooting, Problem Possible causes What to do