TROUBLESHOOTING GUIDE
Symptom | Possible Cause | Soluti on | |
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iPod / iPhone / iPad Player(Example “iPod”) |
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Unit does not respond | AC adaptor is not plugged into a | Plug the AC adaptor into a wall | |
(no power) | wall outlet or the connector is not | outlet and plug the connector | |
| plugged into the DC IN jack on | into the DC IN jack on the unit. | |
| the back of the unit. | ||
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| Using no or wrong iPod insert | Make sure the dock insert is | |
| the proper fit for the iPod. | ||
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iPod does not dock |
| Remove the iPod from the dock | |
properly | iPod did not install properly | and check for obstruction on the | |
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| connections in the dock and on the | |
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| iPod. Then reseat it in the dock. | |
iPod does not |
| Remove the iPod from the dock | |
iPod is not installed properly | and check for obstruction on the | ||
respond to the unit | |||
| connections in the dock and on the | ||
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| iPod. Then reseat it in the dock. | |
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| Please make sure your iPod is | |
| iPod is locked up | working properly before docking | |
| into the unit. Please refer to the | ||
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| iPod manual for details. | |
| Using first or second generation | This unit cannot control those | |
| iPod, iPod shuffle or other | ||
| iPod or other devices. | ||
| devices. | ||
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iPod did not |
| Remove the iPod from the dock | |
iPod is not installed properly | and check for obstruction on the | ||
charge up | connections in the dock and on the | ||
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| iPod. Then reseat it in the dock. | |
| iPod is locked up/frozen | Please make sure your iPod is | |
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| working properly before docking | |
| iPod battery has problem | into the unit. Please refer to the | |
| iPod manual for details. | ||
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Remarks:
If trouble shooting does not eliminate the problem, disconnect the DC IN plug from the back of unit and reconnect after a few seconds. This resets the unit to it’s factory default settings and results in the deletion of all previous settings.
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