Troubleshooting
For the sake of time and cost, it is strongly recommended that you check out the problem by yourself according to the instructions listed hereunder before contacting the
Problem | Possible remedies | |
|
| |
No picture, | Turn on the power supply; | |
Properly plug the TV set to the power socket; | ||
no sound | Check to see if the power cable of other appliance is | |
| plugged in the TV set. Make sure that the power cable | |
| of the TV set is properly connected. | |
Good picture, | Depress the volume button; | |
no sound | Check out the audio frequency input signals. | |
|
| |
Failure of remote | Check to see if the remote controller display | |
receiving window are blocked by other objects and | ||
controller | ||
if batteries are properly loaded. | ||
| ||
No color, weak | Designate the item of color from the Picture menu | |
color or poor picture | and depress the volume button; | |
| Keep the display and VCR separate a reasonable space; | |
| Activate some functions to store picture brightness; | |
| Make sure that the display and signal source are | |
| available and turned on. | |
Excessive brightness | Adjust brightness or contrast. | |
or darkness | ||
| ||
Picture too big or small | Adjust the setup of sizes. | |
One speaker failure | Balance the sound in the menu. | |
Slight sound from display | It is a normal phenomenon. | |
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Note: Do not leave the television with static picture in an extended period as it may result in residual image on your television screen.
Note: Production of the screen requires high and precision technologies. However, there might be some dark or bright (red, blue or green) spots, or some anomalistic stripes or spots. This is not defect. If the TV set is used in an area 2,400 meters above the sea level where the air pressure is below 750hpa, the picture on the screen may be affected and a muffled sound might be produced. These phenomena might happen in the area 1,500 meters above the sea level. This is resulted from difference between air pressures inside and outside the display. This is not a defect covered by the limited warranty.
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