840160001 ENv08.qxd:840144300 ENv01.qxd
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Troubleshooting
PROBLEM | PROBABLE CAUSE | |
Coffee leaks from | • | Coffee grounds trapped in coffee tank |
dispenser. |
| dispensing mechanism under ring in |
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| coffee tank. See “To Clean Coffee Grounds or |
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| Foreign Matter from Coffee Tank.” |
Coffee tastes bad. | • | Coffeemaker needs cleaning. See “Cleaning |
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| Instructions.” |
| • | Coffee ground other than automatic drip. |
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| See “How to Make Coffee.” |
| • | |
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| Make Coffee.” Adjust for personal preference. |
| • | Poor water quality. Use filtered or bottled water |
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| to make coffee. |
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Coffee not brewing/ | • | Clock model requires pressing Auto/ON/OFF |
unit will not turn on. |
| button twice. Light should have a steady glow. |
| • | Mineral deposits have built up. Clean the |
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| coffeemaker. See “Cleaning Instructions.” |
| • | Water reservoir is empty. |
| • | Unit is unplugged. |
| • | Power outage. |
| • | Power surge. Unplug; then plug the unit back in. |
| • | Clock blinking in program mode. Press PROG |
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| once then press Auto/ON/OFF until indicator |
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| light glows. |
| • | Clock model requires reset after power outage. |
Coffee brews slowly/ | • | Coffeemaker needs cleaning. Clean the |
coffee stops brewing |
| coffeemaker at least every 30 days to maintain |
before brew cycle is |
| proper performance. |
completed. | • | Excessive amounts of coffee. |
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| • | Coffee ground too coarsely or too finely. Set |
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| grinder to automatic drip grind. |
| • | More than one paper filter in basket. |
| • | Poor quality paper filter. |
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Questions?
You can call us toll free at
1-800-851-8900 in US
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