Appendix B Page 205
The Palm SMS application
doesn’t work
■Make sure you have a GSM mobile phone.
■Make sure you installed the proper Palm OS phone driver:
1.Press Option and then press Menu to access the
Applications Launcher.
2.Use the scroll buttons to select the Preferences icon .
3.Press Return to launch the application.
4.Select Phone from the pick list in the upper-right corner.
5.Confirm that the model listed under Connection matches
your GSM phone and the connection method you plan to
use (infrared or cable).
6.Tap Test.
Some phone numbers don’t
appear in the SMS Lookup
Make sure the number you want is identified as a mobile
number in your Contacts list. Only mobile phone numbers
appear when you use the SMS Lookup feature.
I can’t send SMS messages ■Check the SMS Preferences dialog under Options in the
SMS application and confirm that the SMS Message Center
number on this screen is correct.
■Check with your wireless service provider to confirm that
your wireless service plan includes SMS.
Note: Receiving SMS messages does not indicate that
you have a subscription to your wireless service
provider’s SMS service. You must subscribe to this
service to send or reply to messages.
■Verify that you are in a GSM coverage area.
■Make sure the destination number is correct. Some wireless
service providers require 11-digit phone numbers for SMS
messages.