User’s Manual

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

PROBLEM & QUESTION

POSSIBLE SOLUTION

Power LED is not on

*Check if the Power Switch is in the ON position

*Power Cord should be connected

 

 

*Check if the PC system is Plug & Play compatible

No Plug & Play

*Check if the Video Card is Plug & Play compatible

*Check if any plug pins on the D-Sub or DVI-D connector

 

 

are bent

The display is too dark or

*Adjust the Contrast and Brightness Controls.

too bright.

 

Picture bounces or a wave

*Move electrical devices that may cause electrical

pattern is present in the

interference.

picture

 

 

*Computer Power Switch should be in the ON position.

 

*Computer Video Card should be snugly seated in its slot

 

*Make sure monitor’s video cable is properly connected to

The power LED is ON

the computer.

*Inspect monitor’s video cable and make sure none of the

(orange) but there’s no

pins are bent.

video or no picture.

*Make sure computer is operational by hitting the CAPS

 

 

LOCK key on the keyboard while observing the CAPS

 

LOCK LED. The LED should either turn ON or OFF after

 

hitting the CAPS LOCK key.

Missing one of the primary

*Inspect the monitor’s video cable and make sure that

colors (RED, GREEN, or

none of the pins are bent.

BLUE)

 

Screen image is not

*Adjust pixel frequency CLOCK and PHASE or press

centered or sized properly.

hot-key (AUTO)

Picture has color defects

*Adjust RGB color or select color temperature

(white does not look white)

 

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Hanns.G HC19 Series user manual Technical Support FAQ, For General Problems, Problem & Question Possible Solution, Blue

HC19 Series specifications

The Hanns.G HC19 Series is a collection of monitors that epitomizes functionality combined with advanced technology, catering to a wide range of professional and personal uses. These monitors are particularly distinguished by their sleek and modern design, making them an attractive choice for any workspace. The HC19 Series features a 19-inch display which is well-suited for both standard office tasks as well as more demanding applications like graphic design and content creation.

One of the main features of the HC19 Series is its impressive 1280x1024 resolution. This resolution ensures that users experience crisp visuals and clear text, contributing to enhanced productivity and reduced eye strain during extended usage. The 5ms response time is particularly noteworthy as it minimizes motion blur during fast-paced applications, making it ideal for video playback and gaming on a budget.

The HC19 Series utilizes advanced technologies to deliver high-performance viewing experiences. With an aspect ratio of 5:4, this monitor is optimized for various software applications, particularly those that require a vertical or taller display for tasks such as programming and document editing. Additionally, the series employs a high-quality TN panel, which provides good color reproduction and viewing angles, ensuring that images appear vibrant and lifelike.

Another characteristic of the HC19 Series is its versatile connectivity options. The monitors typically come with VGA and DVI ports, making it easy to connect to a variety of devices, including PCs and laptops. This versatility ensures that users can seamlessly integrate these monitors into their existing work setups without any hassle.

Furthermore, the HC19 Series is designed with user comfort in mind. It often includes features such as height adjustability, tilt support, and a VESA mount compatibility. These features allow users to customize their viewing angle, reducing strain on the neck and back during long hours of use.

In conclusion, the Hanns.G HC19 Series stands out as a reliable and efficient choice for those in need of a compact yet powerful monitor. With its combination of superior visuals, advanced technologies, and ergonomic design, it serves as an excellent addition to both home and office environments, helping users maintain productivity and enjoy their computing experience.