User’s Manual

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

PROBLEM & QUESTION

POSSIBLE SOLUTION

Power LED is not on

Check if the Power Switch is in the ON position

Power Cord should be connected

 

 

Check if the PC system is Plug & Play compatible

No Plug & Play

Check if the Video Card is Plug & Play compatible

Check if any plug pins on the D-Sub or DVI-D

 

 

connectors are bent

Picture is dim, too bright or

Adjust the clock, phase or Contrast and Brightness

fuzzy

Controls.

Picture bounces or a wave

Move away electrical devices that may cause

pattern is present in the

electrical interference.

picture

 

 

Computer Power Switch should be in the ON position.

 

Computer Video Card should be snugly seated in its

 

slot

 

Make sure monitor’s video cable is properly

The power LED is ON

connected to the computer.

(orange) but there’s no

Inspect monitor’s video cable and make sure none of

video or no picture.

the pins are bent.

 

Make sure computer is operational by hitting the

 

CAPS LOCK key on the keyboard while observing the

 

CAPS LOCK LED. The LED should either turn ON or

 

OFF after hitting the CAPS LOCK key.

Missing one of the primary

Inspect the monitor’s video cable and make sure that

colors (RED, GREEN, or

none of the pins are bent.

BLUE)

 

Screen image is not

Adjust pixel frequency CLOCK and PHASE or press

centered or sized properly.

hot-key (i Button)

Picture has color defects

Adjust RGB color or select color temperature

(white does not look white)

 

 

Use win 2000/ME/XP Right click anywhere on

The screen resolution

desktop and select Properties>Settings>Screen

needs to be adjusted

Resolution. Use the silder to adjust the reslution and

 

click Apply

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Hanns.G HW222, HW223 manual Technical Support FAQ, For General Problems, Problem & Question Possible Solution, Blue

HW222, HW223 specifications

The Hanns.G HW223 and HW222 are two excellent monitors that cater to users looking for reliable performance, stunning visuals, and ergonomic design. Both models are part of Hanns.G's commitment to delivering quality display solutions for work and entertainment.

The HW223 features a 22-inch viewable screen with a brilliant Full HD resolution of 1920x1080 pixels, ensuring that users experience sharp and detailed visuals. This display is perfect for various tasks, from casual web browsing to graphic design work. The monitor employs a rapid 5ms response time, minimizing motion blur and ghosting, making it suitable for gaming and watching fast-paced videos.

The HW222, while slightly smaller at 21.5 inches, shares many advanced features with its counterpart. It also supports Full HD resolution, providing clarity and vibrant colors that bring images to life. Users can expect a wide viewing angle thanks to the 178-degree horizontal and vertical IPS technology, which ensures that colors remain consistent regardless of the viewer's position.

Both monitors are designed with user comfort in mind. They come equipped with low blue light technology, which helps reduce eye strain, especially during prolonged use. This feature makes them ideal for professionals who spend hours in front of a screen, as well as students and casual users.

Connectivity options are abundant in both models, featuring HDMI, DVI, and VGA inputs, allowing for easy connection to a variety of devices such as laptops, desktops, and gaming consoles. With built-in speakers, users can enjoy audio without the need for additional peripherals, streamlining their workstation.

The design of the HW223 and HW222 is sleek and modern, featuring a slim bezel that maximizes the screen real estate while minimizing distractions. The monitor stands are also adjustable, allowing for height adjustments and tilting to achieve the most comfortable viewing angles.

In summary, the Hanns.G HW223 and HW222 monitors are impressive displays that offer Full HD resolution, rapid response times, and eye care technologies. Their versatile connectivity and ergonomic features make them an ideal choice for anyone seeking a high-quality monitor for work, gaming, or entertainment. These monitors exemplify Hanns.G's dedication to innovation and user satisfaction, providing reliable performance in both professional and casual settings.