TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE

SOLUTION

 

 

 

Unit does not function when Main

• No AC power

• Make certain AC power cord is plugged into

Power Switch is pushed

 

a live outlet

 

 

• Check to see whether outlet is switch-controlled

 

 

 

Display lights, but there’s no

• Intermittent input connections

• Make certain that all input and speaker connections

sound or picture

 

are secure

 

• Mute is on

• Press Mute Button

 

• Volume Control is down

• Turn up Volume Control

 

• Desired source not selected

• Press correct Source Selector

 

• Speakers deactivated

• Press Speaker 1 or Speaker 2 Button

 

• Headphones are in use

• Unplug headphones

 

• Jumper pins between Preamp Outputs

• Replace jumper pins or, if external amplifier

 

and Main-Amp Inputs were removed

is in use, make sure it is turned on

 

 

 

No sound from any speaker;

• Amplifier is in Protection mode

• Check speaker-wire connections for shorts at receiver and

light around Power Switch is red

due to possible short

speaker ends

 

• Amplifier is in Protection mode

• Contact your local Harman Kardon service center

 

due to internal problems

 

 

 

 

Unit does not respond to

• Weak batteries in remote

• Change remote batteries

remote commands

• Remote sensor is obscured

• Make certain front-panel sensor is visible to remote

 

 

or connect an optional remote sensor

 

 

 

Intermittent buzzing in tuner

• Local interference

• Move unit or antenna away from computers, fluorescent

 

 

lights, motors or other electrical appliances

 

 

 

Audio sources sound distorted

• CD player or other audio device

• Only plug a device into the Phono Inputs if it is a

 

incorrectly plugged into Phono Inputs

turntable with a moving-magnet cartridge, or if it is a

 

 

turntable with a moving-coil cartridge with a phono preamp

 

• Turntable not plugged into Phono Inputs • Do not use a turntable with any inputs other than the Phono

 

 

Inputs, unless it has a moving-magnet-type cartridge and

 

 

includes a phono preamp

 

 

 

No video image

• Source device’s video output not

• Connect the source’s composite video output to

 

connected to HK 3390

the correct video input on the HK 3390

 

• Wrong source selected

• Press the correct Source Selector on the HK 3390

 

• Video Monitor Output not connected

• Connect the HK 3390’s Video Monitor Output to a composite

 

to display

video input on your television or video display

 

• Wrong video input on video

• Consult the manual for your television for instructions on

 

display selected

selecting the correct video input

 

Audio-only source selected

• It is not possible to view video while listening to the

 

 

Phono, Tape/CDR or CD sources or to the tuner

In addition to the items shown above, additional information on troubleshooting possible problems with your HK 3390, or on installation-related issues, may be found in the list of “Frequently Asked Questions,” which is located in the Product Support section of our Web site at www.harmankardon.com.

24

Page 24
Image 24
Harman-Kardon HK 3390 owner manual Troubleshooting Guide

HK 3390 specifications

The Harman-Kardon HK 3390 is a robust and stylish stereo receiver that has gained popularity among audiophiles and casual listeners alike. Renowned for its exceptional sound quality and versatile performance, the HK 3390 is designed to deliver a comprehensive home audio experience.

One of the standout features of the HK 3390 is its powerful amplification system. With a total output of 80 watts per channel, this receiver offers plenty of power to drive a wide range of speakers. Whether powering bookshelf speakers or large floor-standing units, the HK 3390 delivers clear, dynamic sound across a broad frequency range. Its low total harmonic distortion means you can enjoy your music without compromising sound fidelity.

The HK 3390 is equipped with advanced technology to enhance audio performance. It features Harman’s proprietary Harman Logic 7 processing, which optimizes audio content for both music and movies. This technology allows listeners to enjoy a multi-dimensional soundstage, effectively creating an immersive listening experience. Additionally, the receiver is compatible with various audio formats, making it suitable for modern digital music as well as traditional analog sources.

Connectivity is another strong point of the HK 3390. It includes multiple inputs, allowing connections for devices like CD players, vinyl turntables, and tape decks. It also features a built-in AM/FM tuner, providing access to radio stations without the need for extra equipment. Furthermore, the receiver has two sets of speaker outputs, enabling users to easily switch between different speaker configurations or set up a secondary listening area.

The sleek design of the HK 3390 blends well with any home decor. Its brushed aluminum front panel, along with intuitive control knobs and an easy-to-read display, ensures that users can navigate settings effortlessly. The receiver includes a remote control, adding convenience for those who prefer operating their audio system from a distance.

Overall, the Harman-Kardon HK 3390 is a standout option for anyone looking to elevate their home audio setup. With its powerful amplification, advanced processing technology, versatile connectivity options, and elegant design, it truly embodies the brand's commitment to exceptional sound quality and user-friendly features. Whether you’re a music enthusiast or a casual listener, the HK 3390 promises to deliver an enriching audio experience that complements any lifestyle.