24
PRODUCT SUPPORT INFORMATION Thank you for choosing Hawking Technologies. Please do not hesitate to contact us if you have any
questions regarding the installation of your product. We’re here to help you 24 hours a day, 7 days a
week!
PHONE SUPPORT
• 888.202.3344
Toll-Free 24/7 Technical Support Line (US & Canada Only)
WEBSITE SUPPORT
• http://www.hawkingtech.com/support
You’ll find: (a) Firmware/Driver updates with the latest features and news on your product (b)
Frequently Asked Questions (FAQs) with answers to common asked questions about your
product.]
EMAIL SUPPORT
• techsupport@hawkingtech.com
DOCUMENT SUPPORT
• Product User’s Manual
(Normally located on the product CD)
You’ll find detail install instruction on your product and default user name and password.
RMA (RETURN MERCHANDISE AUTHORIZATION)
• http://www.hawkingtech.com/support/customerservice.php
CUSTOMER SERVICE
• Email: customerservice@hawkingtech.com
• Tel: 949.790.0800 ext:1000
We want to hear from you! We hope you will have a wonderful experience using our
hawking product. If there is any concern, please email us at
customerservice@hawkingtech.com