Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

Quadra-Fire • Columbia Bay Insert • 7002-109 Rev. H • 10/08

27

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Hearth and Home Technologies COLBAY-INS owner manual Troubleshooting, Symptom Possible Cause Corrective Action
Page 26 Page 28

COLBAY-INS specifications

Hearth and Home Technologies (HHT) has made significant strides in the hearth industry, and one of its standout offerings is the COLBAY-INS. This innovative indoor fireplace embodies the company's commitment to quality, efficiency, and design flexibility, catering to modern homeowners seeking a spectacular focal point for their living spaces.

The COLBAY-INS integrates state-of-the-art technology with elegant design. One of its most remarkable features is the advanced heat management system that optimally distributes warmth throughout the room. By utilizing a powerful, efficiency-driven heating mechanism, the COLBAY-INS ensures that energy consumption is minimized while still providing exceptional warmth. With an impressive thermal efficiency rating, it combines comfort and sustainability, making it an excellent choice for modern homes.

Another distinguishing characteristic of the COLBAY-INS is its large viewing area. The expansive glass front allows for an unobstructed view of the flames, creating a captivating ambiance that transforms any indoor setting. This allows homeowners to enjoy the aesthetic appeal of a traditional fire without the hassle and mess associated with wood-burning fireplaces. The glass is designed to be heat-resistant and easy to clean, ensuring that the beauty of the flames remains the focal point.

The COLBAY-INS also incorporates smart technology for enhanced user convenience. With options for remote operation and smart home integration, users can easily control the fireplace's settings from their smartphones or smart devices. This feature not only adds a layer of comfort but also allows for seamless integration into all home automation systems.

Safety is paramount in the design of the COLBAY-INS. It includes multiple safety features, such as a secure door mechanism that keeps flames contained and a built-in safety shut-off function that activates in the event of an overheating situation. The overall construction adheres to the highest safety standards, giving homeowners peace of mind.

Moreover, the COLBAY-INS offers a variety of customization options, including different hearth finishes and media beds. This ensures that it can beautifully complement any interior design theme, from sleek contemporary to rustic charm. Additionally, the dual-fuel capability allows users to choose between natural gas and propane, providing flexibility based on personal preferences and availability.

In summary, Hearth and Home Technologies' COLBAY-INS is an exceptional indoor fireplace that combines efficient heating, modern technology, and stylish design. With its impressive features, safety standards, and customization options, it serves as a beautiful centerpiece while enhancing the overall comfort of any home.
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