Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

Heat & Glo • FB-ZC-S • 2019-910 Rev. G • 11/08

31

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Hearth and Home Technologies FB-ZC-S owner manual Troubleshooting, Symptom Possible Cause Corrective Action
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FB-ZC-S specifications

Hearth and Home Technologies has consistently been at the forefront of innovative heating solutions, and the FB-ZC-S is a prime example of their dedication to quality and performance. This gas fireplace has been designed not only for aesthetic appeal but also for optimal functionality, making it an excellent choice for modern homes.

One of the standout features of the FB-ZC-S is its impressive heating efficiency. Utilizing advanced gas technology, this fireplace ensures a high rate of heat output while maintaining low emissions. Homeowners will appreciate the efficient use of fuel, which translates into cost savings on energy bills. The FB-ZC-S is capable of producing a significant amount of heat, making it suitable for larger spaces.

The design of the FB-ZC-S is another highlight, featuring a sleek, contemporary look that fits well with a variety of interior styles. Its clean lines and minimalist approach allow it to blend seamlessly into any living area while serving as a stunning focal point. The unit comes with a variety of customizable options, including different front styles, decorative media, and trim finishes, enabling homeowners to personalize their fireplace according to their tastes.

Hearth and Home Technologies has equipped the FB-ZC-S with state-of-the-art technologies, including an easy-to-use control system. The intuitive interface allows users to adjust the flame height and heat output with ease, providing the ultimate comfort at their fingertips. Additionally, the fireplace can be integrated with smart home systems, enabling users to control their heating from anywhere, whether via smartphone or voice commands.

Further enhancing its appeal, the FB-ZC-S features a direct vent system that offers safe and efficient operation. This system allows for the expulsion of combustion gases outside the home while drawing in outside air for combustion, thus maintaining indoor air quality. Safety is paramount, and the FB-ZC-S is built with multiple safety features, including automatic shut-off systems and high-temperature safety locks.

In summary, the Hearth and Home Technologies FB-ZC-S is a state-of-the-art gas fireplace that blends modern design with advanced heating technology. Its impressive efficiency, customizable options, user-friendly controls, and safety features make it a standout choice for homeowners looking to enhance their living space with effective and stylish warmth. Whether for cozy family gatherings or serene evenings at home, the FB-ZC-S is designed to provide both comfort and charm.
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