Symptom

Possible Cause

Corrective Action

3.

(Continued)

c. Defective valve.

Turn the valve knob to the ON position. Place the ON/OFF switch in the

 

 

 

ON position. Check the millivolt meter at the thermopile terminals. The

 

 

 

millivolt meter should read greater than 125mV. If the reading is accept-

 

 

 

able, and if the burner does not come on, replace the gas valve.

 

 

d. Plugged burner

Check the burner orifice for stoppage. Remove stoppage.

 

 

orifice.

 

 

 

e. Wall switch or

Follow the corrective action in Symptom and Possible Cause 1.a.

 

 

wires are defective.

Check the switch and wiring. Replace where defective.

4.

Frequent pilot outage

a. Pilot flame may

Clean and adjust the pilot flame for maximum flame impingement on

problem.

be too high or too

thermocouple. Follow lighting instructions carefully.

 

 

low, or blowing

 

 

 

(high), causing safety

 

 

 

pilot to drop out.

 

5.

The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

b. Inner vent pipe

Check for proper vent connection at flue collar and all vent joints.

in operation.

leaking exhaust

 

 

 

gases back into the

 

 

 

system.

 

 

 

c. Horizontal vent

The horizontal vent cap should slope down only enough to prevent any

 

 

improperly pitched.

water from entering the appliance.

 

 

d. Bad thermopile or

Replace if necessary.

 

 

thermocouple.

 

 

 

e. Improper vent cap

Check for proper installation and freedom from debris or blockage.

 

 

installation.

 

6.

Glass soots.

a. Flame impinge-

Adjust the log set so that the flame does not excessively impinge on it.

 

 

ment.

Check that logs are placed according to installation instructions.

 

 

b. Improper shutter

Adjust the air shutter at the base of the burner.

 

 

setting.

 

 

 

c. Debris around

Inspect the opening at the base of the burner. NO MATERIAL SHOULD

 

 

opening at base of

BE PLACED IN THIS OPENING.

 

 

burner.

 

7.

Flame burns blue

a. Insufficient

Ensure that the vent cap is installed properly and free of debris. Ensure

and lifts off burner.

oxygen being sup-

that the vent system joints are tight and have no leaks.

 

 

plied.

Ensure that no debris has been placed at the base of, or in the area of

 

 

 

 

 

 

the air holes in the center of the base pan beneath the burner.

 

 

 

Ensure that the glass is tightened properly on the appliance, particu-

 

 

 

larly on top corners.

September 1, 2008

Quadra-Fire · Garnet-T · 7016-127F

Page 41

Page 41
Image 41
Hearth and Home Technologies GARNET-MBK, GARNET-D-CSB, GARNET-D-CWL, GARNET-D-MBK, GARNET-D-PMH Be Placed in this Opening

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