Heartland Bakeware U109760-02 installation instructions Troubleshooting

Using your Range

Troubleshooting

Steam is coming from the oven

When cooking foods with a high water content (e.g. oven fries) there may be some steam visible at the rear grille. Take care when opening the oven door, as there may be a momentary puff of steam when the oven door is opened. Stand well back and allow any steam to disperse.

The oven fan is noisy

The note of the oven fan may change as the oven heats up - this is perfectly normal.

What cleaning materials are recommended for the range?

See the ‘Cleaning’ section for a full list of recommended cleaning materials. We do not recommend corrosive or caustic cleaners as these may damage your range.

The knobs get hot when I use the oven or the broiler, can I avoid this?

Yes, this is caused by heat rising from the oven or the broiler, and heating them up. Don’t leave the oven door open.

If there is an installation problem and I don’t get my original installer to come back to fix it who pays?

You do. Service organizations will charge for their call outs if they are correcting work carried out by your original installer. It’s in your interest to track down your original installer.

Current Operated Ground Fault Circuit Breaker Where the range installation is protected by a 30 milliamp sensitivity residual current device (RCD), the combined use of your range and other domestic appliances may occasionally cause nuisance tripping. In these instances the range circuit may need to be protected separately This work should be carried out by a qualified electrician.

Food is cooking too slowly, too quickly, or burning

Cooking times may differ from your previous oven. Check that you are using the recommended temperatures and rack positions. See pages 16 -17. The oven control settings and cooking times are intended to be used only as a guide. Individual tastes may require the temperature to be altered either way, to get the results you want. Try cooking at a higher temperature setting. Is the oven roof in?

The oven is not cooking evenly

Do not use a tin or tray larger than 141/4” wide by 12” deep.

If you are cooking a large item, be prepared to turn it round during cooking.

If two racks are used, check that space has

been left for the heat to circulate. When a baking sheet is put into the oven, make sure it is placed centrally on the rack.

Check that the door seal is not damaged and that the door catch is adjusted so that the door is held firmly against the seal.

A dish of water when placed on the rack should be the same depth all over. (For example, if it is deeper at the back, then the back of the range should be raised up or the front lowered). If the range is not level arrange for your supplier to level it for you.

Oven not coming on when turned on manually Is the power on? Is the clock illuminated?

If not there may be something wrong with the power supply. Is the range supply on at the isolator switch?

Has the time of day been set?

If using the Multi-function oven have you set a cooking function?

Is the key symbol () showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.

Oven not coming on when automatic cooking Timer set correctly but oven knob left OFF by mistake?

Is the key symbol () showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.

If using the Multi-function oven have you set a cooking function?

Oven temperature getting hotter as the range gets older

If turning the knob down has not worked or only worked for a short time then you may need

a new thermostat. This should be fitted by a service person.

The oven light is not working

The bulb has probably burnt out. You can buy a replacement bulb (which is not covered under the guarantee) from a good electrical shop.

U109760-02 26