Heath Zenith CB-2011 manual Troubleshooting Guide, Technical Service, Do Not Send Products

TROUBLESHOOTING GUIDE

SYMPTOM	POSSIBLE CAUSE
Lights will	1.	Light switch is turned off.
not come	2.	Flood light is loose or burned out.
on.	3.	Fuse is blown or circuit breaker is turned
		off.
	4.	Daylight turnoff is in effect (recheck
		after dark).
	5.	Incorrect circuit wiring, if this is a new
		installation.
	6.	Re-aim the sensor to cover desired
		area.
Lights come	1.	Light Control may be installed in a
on in		relatively dark location.
daylight.	2.	Light Control is in Test. (Set control
		switch to an ON-TIME position.)
Lights come	1.	Light Control may be sensing small ani-
on for no		malsorautomobiletraffic(re-aimsensor).
apparent	2.	Range is set too high. (Reduce Range
reason.		setting.)

SYMPTOM	POSSIBLE CAUSE
Lights stay	1.	A flood lamp is positioned too close to
on continu-		the sensor or pointed at nearby ob-
ously.		jects that cause heat to trigger the
		sensor. (Reposition the lamp away
		from the sensor or nearby objects.)
	2.	Light Control is pointed toward a heat
		source like an air vent, dryer vent, or
		brightly-painted heat-reflective surface.
		(Reposition sensor. Reduce Range.)
	3.	Light Control is in Manual Mode.
		(Switch to Auto.)
Lights flash	1. Heat or light from the lamps may be
on and off.		turning the Light Control on and off. (Re-
		position the lamps away from the sensor.)
	2.	Heat being reflected from other ob-
		jects may be affecting the sensor.
		(Reposition sensor.)
	3.	Light Control is in the Test mode and
		warming up. (Flashing is normal un-
		der these conditions. Turn Boost off.)
Lights flash	1.	Sensor is detecting its own lights. (Re-
once, then		position lamps to keep area below the
stay off in		sensor relatively dark.)
Manual Mode.

TECHNICAL SERVICE

(Do Not Send Products)

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501,7:30 AM to 4:30 PM CST (M-F). You may also write* to: DESA Specialty Products™

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service Specialty Products

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

15 YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of fifteen years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you. Light bulbs are not covered. To obtain a refund or a replacement, return the product to the place of purchase. Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty initsentirety.Thiswarrantydoesnotincludereimbursementforinconvenience,installation,setuptime,lossofuse,orunauthorizedservice. This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEE- ABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Retain receipt for warranty claims.

4 598-1111-01