Troubleshooting Guide

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Lights will

1.

Light switch is turned off.

not come on.

2.

Flood light is loose or burned out.

 

3.

Fuse is blown or circuit breaker is

 

 

turned off.

 

4.

Daylight turnoff is in effect. (Re-

 

 

check after dark).

 

5.

Incorrect circuit wiring, if this is a

 

 

new installation.

 

6.

Re-aim the sensor to cover de-

 

 

sired area.

 

 

 

Lights come

1.

Control may be installed in a

on in day-

 

relatively dark location.

light.

2.

Control is in Test. (Set control

 

 

switch to an ON-TIME position).

 

 

 

Lights come

1.

Control may be sensing small

on for no

 

animals or automobile traffic.(Re-

apparent

 

aim sensor or use lens shield).

reason.

2.

Range is set too high. (Reduce

 

 

Range setting).

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Lights stay

1.

A lamp is positioned too close to

on continu-

 

the sensor or pointed at objects that

ously.

 

causes the sensor to trigger. (Aim

 

 

the lamp away from the sensor or

 

 

objects).

 

2.

Control is pointed at a heat source

 

 

likeanairvent,dryervent,orbrightly-

 

 

paintedheat-reflectivesurface.(Re-

 

 

aim sensor or use lens shield).

 

 

Lights flash

1. Heat or light from the lamps may be

on and off.

 

turning the Light Control on and off.

 

 

(Aim lamps away from the sensor.

 

 

Turn Boost off).

 

2.

Reflected heat from other objects

 

 

are triggering the sensor. (Re-aim

 

 

sensor. Turn Boost off).

 

3.

Control is warming up. (Flashing is

 

 

normal under these conditions.Wait

 

 

1 minute for sensor to warm up).

 

4.

Control is inTest.(Set control switch

 

 

to an ON-TIME position).

 

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance

before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90045, Bowling Green, KY 42102-9045 ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

Please keep your dated sales receipt, it is required for all warranty requests.

598-1290-02

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Heath Zenith UT-9250-WH, UT-9250-BZ Troubleshooting Guide, Technical Service, No Service Parts Available for this Product

UT-9250-WH, UT-9250-BZ specifications

Heath Zenith UT-9250-BZ and UT-9250-WH are two innovative door chime systems that stand out in the home automation and security market. These products are designed with convenience and functionality in mind, making them an excellent addition to any home.

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One of the standout features of these door chimes is their customizable sound options. Users can choose from multiple chime tones, providing the flexibility to select a sound that fits their personal taste. This feature allows homeowners to enjoy a unique auditory experience each time someone arrives at the door.

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In conclusion, the Heath Zenith UT-9250-BZ and UT-9250-WH offer a blend of aesthetic appeal, modern technology, and practical features. With customizable tones, reliable wireless operation, visual notifications, and an easy installation process, these door chimes are an ideal choice for enhancing home security and convenience. Whether you prefer the warmth of bronze or the simplicity of white, these models ensure that you never miss a visitor again.