42PD8800TA 55PD8800TA

TROUBLESHOOTING

Before calling service technician, check the following tables fi rst. If the problem is not be solved with the suggested procedures, contact your local

dealer. For your safety, NEVER try to repair the product by yourself.

When Following Messages Appear on the Screen

Message

 

Condition / Action

Page

 

 

 

Power Save

This indicates it is in Power Save mode. (in AV/RGB mode)

27 , 52

The indicating lamp lights in orange.

 

 

 

 

 

 

 

 

The unit cannot detect any signals from any input terminals.

 

 

Check if the cable is connected correctly and fi rmly.

14 ~ 16

No Sync. Signal

Check if the power of the external equipments is ON.

 

Check if the input selection matches the connection terminal.

 

 

Check if the PC is in Power Save mode or not.

 

 

 

 

 

 

The unit receives signals not supported by the monitor.

57 , 59

Invalid Scan Freq.

Check if the cable is connected correctly and fi rmly.

 

Check if the input signal is compatible with the specifi cation of the monitor.

 

 

 

 

Not Available

This shows when the selected operation is not available.

 

 

 

 

 

Please Push [Return] button

This message appears when you select other than

button while Screen Wipe is ON.

27

Press

button when this message appears.

 

 

 

 

 

 

 

Check Antenna

Check the connection status when this message appears.

13

 

 

 

Auto Adjusting

This indicates that it is in the process of auto adjusting.

25

(in RGB mode)

 

 

 

 

 

 

 

 

 

ENGLISH

Symptom and Check List

Symptoms

 

 

 

 

Check list

 

Page

 

 

 

 

 

 

 

 

 

 

 

Check the Indicating lamp status (Off, Red, Green, or Orange).

13 ~ 16

 

 

 

 

Check the connection of the Power Cord and/or other cables.

No picture - no sound

 

 

 

Check if the Main Power of the unit or external equipments is ON.

18 ,

23 ,

 

 

 

Check if the TV mode is selected.

 

 

 

 

 

 

52

 

 

 

 

Check if the TV is in “Standby mode” or “Power Save mode”.

 

 

 

 

Adjust the values in “Picture menu” and “Audio menu”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the antenna connection and direction.

 

13

 

 

 

 

 

Snowy picture-poor sound

 

 

 

The TV station may have broadcast diffi culties.

 

 

 

 

Try another channel.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the antenna connection and direction.

 

 

 

Multiple images-normal sound

 

 

 

Fine tuning the TV.

 

13 ,

22

 

 

 

Check the connection of the external equipments.

 

 

 

 

 

 

 

 

 

 

The TV station may have broadcast diffi culties.Try another channel.

 

 

 

 

 

 

 

 

 

Intermittent interference

 

 

 

Check if the source of interference is shielded well.

 

 

 

 

 

 

 

 

 

 

Remove those kinds of electrical devices away from the TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the volume level.

 

 

 

Normal picture, but no sound

 

 

 

Check if the

button has been pressed or not.

19

 

 

 

Make sure that the headphone is NOT connected.

 

 

 

 

 

 

 

 

 

 

Check the connection of the external equipments.

 

 

 

 

 

 

 

 

 

No picture - normal sound

 

 

 

Check the value level of “Brightness” and “Contrast” in

29 ,

32

 

 

 

“Picture Menu”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check if the batteries are installed correctly.

 

 

 

 

 

 

 

The batteries might be exhausted. Replace them with new ones.

 

 

The remote control does not work.

 

 

 

Remove all the obstructions in front of the sensor window on the unit.

10 ,

11

 

 

 

Check if you select the correct function by

button on the

 

 

 

 

 

 

 

 

 

 

remote control.

 

 

 

 

 

 

 

 

Check if the buttons of the control panel can work.

 

 

 

 

 

 

 

 

 

Normal picture but no color-normal sound

 

 

 

Check the connection of the external equipments.

14 ~ 16

 

 

 

Check the “Color System” in “Setup Menu”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

54

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Hitachi 42PD8800TA, 55PD8800TA Troubleshooting, When Following Messages Appear on the Screen, Symptom and Check List