Limited Warranty for USA Customers Only
Hitachi America, Ltd. warrants our Hitachi CRT color monitor to be free from defects in material and workmanship for 36 months from the date you purchased it if your purchase was made prior to 1/31/01 or 60 months if your purchase was made after 1/31/01 from
your authorized Hitachi America, Ltd. dealer. If you purchase a Hitachi Liquid Crystal Display (LCD) color monitor, Hitachi provides a warranty of 36 months for the panel and 12 months for the backlight if purchased before 1/31/01 or 36 months for both panel and backlight if purchased after 1/31/01. In the event of a defect during this 12 month, 36 month or 60 month period, Hitachi America, Ltd. will, at its option, repair or replace the monitor at no charge except as set forth below. If proof of purchase cannot be provided by owner, the warranty period will start to run from the date of manufacture.
Hitachi America, Ltd. may repair your monitor with new or reconditioned parts or replace it with a new or reconditioned monitor of the same or similar kind, and any replaced monitors or parts become Hitachi America, Ltd.'s property.
Exclusions from this warranty: It is normal for Cathode Ray Tube (CRT) monitors and LCD display backlights to decrease in brightness as they age. This is a natural process in CRTs & LCDs due to the degradation of the LCD backlight and the degradation of the CRT phosphors that create the image and is not covered by this warranty. This warranty excludes decreased image clarity or reduced brightness due to natural aging of the monitor/display. In addition, this warranty does not cover phosphor burn. Phosphor burn can occur when a monitor is left with one static image for extended periods of time during which the image may become burned into the phosphors.
This limited warranty does not cover damage occurring in shipping or in storage after you purchase the monitor or damage caused by abuse, accident, disaster, misuse, mishandling, mispackaging or shipping, improper installation, unauthorized repair or modification, or failure to follow the manufacturer's instruction with respect to the proper handling, operation, installation, service and maintenance of the monitor.
To obtain warranty service, call
Hitachi America, Ltd.
200 Lowder Brook Drive, Suite 2200, Westwood, MA 02090
NEVER open the monitor cabinet. If the monitor is not operating properly, contact
Hitachi America Ltd. service center (Call
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