TROUBLESHOOTING
Before calling service technician, check the following tables first. If the problem is not be solved with the suggested procedures, contact your local dealer. For your safety, NEVER try to repair the product by yourself.
When Following Messages Appear on the Screen
Message | Condition / Action | Page | |
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Power Save | This indicates it is in Power Save mode. (in RGB mode) | 38 | |
The indicating lamp lights in orange. | |||
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| The unit cannot detect any signals from any input terminals. |
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No Sync. Signal | ● Check if the cable is connected correctly and firmly. | 14 ~ 19 | |
| ● Check if the power of the external equipment is ON. | ||
| ● Check if the input selection matches the connection terminal. |
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| ● Check if the PC is in Power Save mode or not. |
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Auto Adjust | This indicates that it is in the process of auto adjusting. | 32 | |
(in PC input mode) | |||
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Invalid Mode | The unit receives unsupported signals. | 42 , 44 | |
● Check if the cable is connected correctly and firmly. | 45 | ||
| ● Check if the input signal is compatible with the specification of the television. | ||
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Not Available | This shows when the selected operation is not available. |
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Symptom and Check List
Symptoms |
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| Check list | Page | |
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| ● Check the Indicating lamp status (Off, Red, Green, or |
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| Orange). |
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| ● Check the connection of the Power Cord and/or other |
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| cables. | 14 , 19 |
No picture – no sound |
| ● | Check if the Main Power of the unit or external | ||
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| equipment is ON. | 20 , 38 | ||
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| ● Check if the TV mode is selected. |
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| ● Check if the TV is in “Standby mode” or “Power Save |
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| mode”. |
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| ● Adjust the values in “Picture menu” and “Audio menu”. |
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Snowy |
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| ● Check the aerial connection and direction. |
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| ● The TV station may have broadcast difficulties. | 14 | ||
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| ● Try another channel. |
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| ● Check the aerial connection and direction. |
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Multiple |
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| ● | Fine tuning the TV. | 14 , 25 |
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| ● | Check the connection of the external equipment. | ||
sound |
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| ● The TV station may have broadcast difficulties. Try |
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| another channel. |
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Intermittent interference |
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| ● Check if the source of interference is shielded well. |
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| ● Remove those kinds of electrical devices away from the |
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| TV. |
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●Check the volume level.
Normal picture, but no sound | ● Check if the | button has been press or not. | 15 | ~ 17 |
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● Make sure that the headphone is NOT connected. |
| 20 | ||
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●Check the connection of the external equipment.
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