xii Preface
Hitachi Universal Storage Platform V/VM Hitachi Performance Manager User’s Guide
Getting Help If you need to call the Hitachi Data Systems Support Center, please provide as
much information about the problem as possible, including:
• The circumstances surrounding the error or failure.
• The content of any error message(s) displayed on the host system(s).
• The content of any error message(s) displayed on Storage Navigator.
• The USP V/VM Storage Navigator configuration information saved on
diskette using the FD Dump Tool (see the Storage Navigator User’s Guide).
• The service information messages (SIMs), including reference codes and
severity levels, displayed by Storage Navigator.
The Hitachi Data Systems customer support staff is available 24 hours/day,
seven days a week. If you need technical support, please call:
• United States: (800) 446-0744
• Outside the United States: (858) 547-4526
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