Hobie HCE 2010 manual Warranty conditions, What is covered?

Models: HCE 2010

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Ref : MP_WILDCAT_GB

Issued by : Alban ROSSOLLIN

Date : March 2010

Up-date : 0

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OWNER’S MANUAL : HOBIE WILD CAT

Warranty conditions

This warranty applies to customers of Hobie Cat Europe. The boat is warranted to the original retail customer for one year from the date of retail purchase against defects in materials and workmanship.

The spare parts are warranted for one year.

The components coverage applies only to the original retail customer. The warranty is not transferable.

In no case, the repairs made will extend the initial date of the warranty, except for any replacement or repaired parts.

The Warranty Registration Card is required by law for use in the event of a product problem notification.

The warranty is only effective if the boat is sold by an authorised Hobie Cat dealer.

What is covered?

Replacement parts and labour. According to the decision of Hobie Cat Europe, the dealer will make the repairs himself or through an external contractor, after presentation of an estimate and written agreement from HCE. The dealer will be then reimbursed after presentation of the invoice. The warranty covering these repairs will no longer be at HCE’s charge but at the contractor’s charge.

What is not covered?

normal wear and discoloration

Transport charges to or from the dealer’s shop to the

client

charges occurred in case of an on-the-spot repair.

Damages caused by abuse or failure to perform normal maintenance (see assembly manual), by a defective or abnormal use or by a bad storage.

Discoloration, blistering or grazing of gelcoat caused by boat being moored or stored in salt or fresh water.

The boat is not covered under warranty if the boats are hired or placed in commercial service.

Hobie Cat Europe is not responsible for boat damage as a result of adding additional blocks to the original manufacturer’s sheeting arrangement.

Any other expenses: CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY.

How to obtain warranty performance within 30 days of discovering the defect:

Bring your boat to the nearest authorised Hobie Cat Europe dealer (a list of the dealers is available at HCE). Be sure to take proof of date of retail purchase (invoice). All payments for in-

warranty expenses shall be made by Hobie Cat Europe to the Hobie Cat Europe dealer and not to the customer.

Implied warranties:

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE NO LONGER THAN THE DURATION OF THIS EXPRESS WARRANTY.

Hobie Cat Europe makes no express warranties in addition to this limited warranty. Hobie Cat Europe’s dealers have no authority to make any warranties on behalf of Hobie Cat Europe in addition to or inconsistent with those stated herein. To the extent any provision of this warranty is prohibited by federal, state, or municipal law and cannot be pre-empted, it shall not be applicable.

HOW IT WORKS?

It is essential that for each sold boat, the warranty card be completely filled in, signed by the dealer and the customer, and that the copy for Hobie Cat Europe be returned to the factory within 8 days of boat delivery.

For all claims the warranty department must be contacted. The final decision regarding warranty claims lies with this service.

SPECIAL NOTES:

All warranty transactions will be handled through the claiming dealership and not directly with the customer.

Hobie Cat dealers are responsible for proper diagnosis and completion of all warranty claims.

If in doubts about warranty coverage of a particular problem, contact the Warranty department first.

Warranty work may be carried out by an authorised dealer other than the original seller of the boat, however for all warranty requests it is mandatory to fax or mail a copy of the completely filled out warranty card which must have been registered immediately following delivery to the customer.

As warranty work is registered following the

information of the warranty card, it is mandatory that the card be filled out in detail in all the boxes. Failure to cite a hull, sail, or serial numbers on the warranty will make claims impossible to process.en détail toutes les cases. L'oubli d'une coque, d'une voile ou d'un numéro de série rendra toute réclamation impossible à traiter

Copyright HCE 2010

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Hobie HCE 2010 manual Warranty conditions, What is covered?