Holmes warranty Troubleshooting, Service Instructions, Neosho, Mo, HAP42406EM1

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		T R O U B L E S H O O T I N G
TROUBLESHOOTING
	Problem	Solution
	Unit will not	• Check to make sure unit is properly plugged in.
	operate	• Check to make sure the unit is on by turning the Speed Control Knob to the ON position.
	Decreased air	• Check the filters to see if they are in good condition and if they need to be changed.
	flow	• Check to ensure nothing is blocking air inlet and filtered air outlet.

W A R R A N T Y I N F O R M A T I O N

SERVICE INSTRUCTIONS

1.DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void the warranty.

2.If you have any questions regarding this unit’s operation or believe any repair is necessary, please write to our Consumer Service Department.

3.If you need to exchange the unit, please return it in its original carton, with a sales receipt, to the store where you purchased it. If you are returning the unit more than 30 days after the date of purchase, please see the enclosed warranty.

4.If you have any other questions or comments, see our correspondence below or visit our website at www.holmesproducts.com.

JCS/THG, LLC

303 NELSON AVENUE NEOSHO, MO 64850

For your own records, staple or attach your sales receipt to this manual. Also, please take a moment to write the store name/location and date purchase below.

STORE NAME:

LOCATION:

DATE PURCHASED:

(STAPLE RECEIPT HERE)

© 2006 JCS/THG, LLC

Holmes® and the Holmes logo® are registered trademarks of JCS/THG, LLC.

W A R R A N T Y I N F O R M A T I O N

THREE (3) YEARS LIMITED WARRANTY

SAVE THIS WARRANTY INFORMATION

A. This Warranty applies only to the original purchaser of this product.

B. This Warranty applies ONLY to repair or replacement of any supplied or manufactured parts of this product that, upon inspection by JCS/THG, LLC authorized personnel, is shown to have failed in normal use due to defects in material or workmanship. JCS/THG, LLC will determine whether to repair or replace the unit. This Warranty does not apply to installation expenses.

C. Operating this unit under conditions other than those recommended or at voltages other than the voltage indicated on the unit, or attempting to service or modify the unit, will render this WARRANTY VOID.

D.Unless otherwise proscribed by law JCS/THG, LLC shall not be liable for any personal injury, property or any incidental or consequential damage of any kind resulting from malfunctions, defects, misuse, improper installation or alteration of this product.

E. All parts of this product excluding filters, which are covered under separate warranty, are guaranteed for a period of 3 years as follows:

1.Within the first 30 days from date of purchase, the store from which you purchased your product should replace this product if it is defective in material or workmanship (provided the store has in-stock replacement). If you intend to assert any claim in connection with the product, please follow the instructions in paragraph F.

2.Within the 36 months from date of purchase, JCS/THG, LLC will repair or replace the product if it is defective in material or workmanship, subject to the conditions in paragraph G.

F.If you have any other problem or claim in connection with this product, please write to our Consumer Service Department.

G.IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to JCS/THG, LLC:

1.Carefully pack the item in its original carton or other suitable box to avoid damage in shipping.

2.Before packing your unit for return, be sure to enclose:

a)Your name, full address with zip code and telephone number,

b)A dated sales receipt or PROOF OF PURCHASE,

c)Your $7.50 check for return shipping and handling, and

d)The model number of the unit and the problem you are having. (Enclose in an envelope and tape directly to the unit before the box is sealed.)

3.JCS/THG, LLC recommends you ship the package U.P.S. ground service for tracking purposes.

4.All shipping charges must be prepaid by you.

5.Mark the outside of your package:

HOLMES JCS/THG, LLC

303 NELSON AVENUE

NEOSHO, MO 64850

SHIPPING AND HANDLING CHARGES: $7.50 (USD)

This Warranty gives you specific legal rights, and you may have other rights which vary from state to state. The provisions of this Warranty are in addition to, and not a modification of, or subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provision of this Warranty is inconsistent with any applicable law, such provision shall be deemed voided or amended, as necessary, to comply with such law.

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