Holmes HAWF2199 warranty Service Instructions

SERVICE INSTRUCTIONS

1.Do NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void the warranty.

2.If you have any questions regarding this unit’s operation or believe any repair is necessary, please write to our consumer service department.

3.If you need to exchange the unit, please return it in its original carton, with a sales receipt, to the store you purchased it. If you are returning the unit more than 30 days after the date of purchase, please see the enclosed warranty.

4.If you have any other questions or comments, see our correspondence below:

The Holmes Group, Inc.

CONSUMER SERVICE DEPARTMENT

P.O. Box 769

Milford, MA 01757-0769

or visit our website at www.holmesproducts.com

For your own records, staple or attach your sales receipt to this manual. Also, please take a moment to write the store name/location and date purchased below.

STORE NAME:

LOCATION:

DATE PURCHASED:

(STAPLE RECEIPT HERE)

ITEM #	DESCRIPTION	QUANTITY	PRICE	SUB TOTAL
EP2199	Extender Panels		$9.99/
	for HAWF2199		pair
PC2199	Pollen Catcher		$12.99
	for HAWF2199
	Mass residents add appropriate sales tax
			TOTAL
Method of Payment:	❏ Check/Money Order	❏ MC	❏ Visa
Account #
Exp. Date
Signature
SHIP TO: (PLEASE PRINT)		PHONE #
STREET
CITY		STATE	ZIP

To order, please send your (U.S. Bank) check or money order, and this completed form to: THE HOLMES GROUP, INC.,

P.O. Box 769, Milford, MA 01757-0769

H-F114.01

FIVE (5) YEAR LIMITED WARRANTY

SAVE THIS WARRANTY INFORMATION

A.The quality controls used in the manufacture of this Holmes product are to ensure your satisfaction.

B.This Warranty applies only to the original purchaser of this product.

C.This Warranty applies ONLY to repair or replacement of any supplied or manufac- tured parts of this product that, upon inspection by Holmes authorized personnel, proves to have failed in normal use due to defects in material or workmanship.

Holmes will determine whether to repair or replace the unit. This Warranty does not apply to installation expenses.

D.Operating this unit under conditions other than those recommended or at voltages other than the voltage indicated on the unit, or attempting to service or modify the unit, will render this WARRANTY VOID.

E.Unless otherwise proscribed by law, Holmes shall not be liable for any per- sonal injury, property or any incidental or consequential damages of any kind (including water damage) resulting from malfunctions, defects, misuse, improper installation or alteration of this product.

F.All parts of this Holmes product are guaranteed for a period of 5 years as follows:

1.Within the first 30 days from date of purchase, the store from which you purchased your Holmes product should replace this product if it is defective in material or workmanship (provided the store has in-stock replacement.)

2.Within the 5 years from date of purchase, subject to the conditions in paragraph H, Holmes will repair or replace the product if it is defective in

material or workmanship providing it is returned to Holmes, freight prepaid, with PROOF OF PURCHASE date, together with $10.00 for handling and return packing/shipping charges.

G.If you have any problem with this product, please write our Consumer Service Dept.

H.IMPORTANT Return INSTRUCTIONS Your warranty depends on your following these instructions if you are returning the unit more than 30 days after

the date of purchase:

1.Carefully pack the item in its original carton or other suitable box to avoid damage in shipping.

2.Before packing your unit for return; be sure to enclose:

a)your name, full address with zip code and telephone number,

b)a dated sales receipt or PROOF OF PURCHASE,

c)your $10.00 check for return packaging, and

d)The model number of the unit and the problem you are having. (Enclose in an envelope and tape directly to the unit before the box is sealed.)

3.Holmes recommends you insure the package (as damage in shipment is not covered by your warranty).

4.All shipping charges must be prepaid by you (as noted in paragraph F).

5.Mark the outside of your package: HOLMES

THE HOLMES GROUP, INC. CONSUMER RETURNS 32B Spur Drive

El Paso, TX 79906

SHIPPING AND HANDLING CHARGES: $10.00

This warranty gives you specific legal rights, and you may have other rights which vary from state to state. The provisions of this warranty are in addition to, and not a modifi- cation of, or subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provision of this warranty is inconsistent with any applicable law, such provision shall be deemed voided or amended, as necessary, to comply with such law.

HAWF219901UM1 Printed in China