Holmes HM1297 warranty Frequently Asked Questions

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T R O U B L E S H O O T I N G

F R E Q U E N T LY A S K E D Q U E S T I O N S

TROUBLE	PROBABLE CAUSE	SOLUTION
Unit does not turn on	Not plugged in	Plug in unit
Mist output minimal to none	Filter has not absorbed water	Wait 30 minutes for filter to absorb water
Filter turns brown	The filter has absorbed minerals	Replace your filter (HWF62) by visiting
		your local retailer or by calling
		Consumer Service at 1-800-546-5637
FilterCheck® is not working	Takes 60 minutes to register	Allow the humidifier to run continuously
		for 60 minutes, FilterCheck® indicator
		will move from the OFF position and
		indicate your filter condition

R E P L A C E M E N T A C C E S S O R I E S

REPLACEMENT ACCESSORIES

To order the replacement accessories you can do any of the following:

•Visit your local retailer

•Go to www.holmesproducts.com

•Call consumer service at 1-800-546-5637

If you have any questions regarding your product or would like to learn more about other Holmes® products, please contact our Consumer Service Department at 1-800-546-5637 or visit our website at www.holmesproducts.com.

WA R R A N T Y I N F O R M AT I O N

3 Y E A R L I M I T E D WA R R A N T Y

Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of three years from the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.

This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and conditions of this warranty.

This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.

Owner’s Guide

HM1297

☎INFO HOT-LINE: If, after reading this owner’s guide you have any questions or comments, please call 1-800-546-5637 and a Customer Service Representative will be happy to assist you.

FILTER# : HWF62

FILTER TYPE : WICK

FREQUENTLY ASKED QUESTIONS

QUESTIONS	ANSWER
What are the variables that	The estimated run time for this humidifier is based on average room conditions. The
affect run time?	actual run time of your humidifier is dependent on numerous variables such as:
	1.	Air exchange in the room where the humidifier is placed.
	2.	Room construction where the humidifier is placed.
	3.	Temperature of the room where the humidifier is placed.
	4.	Humidity levels in the room where the humidifier is placed.
	5.	Movement of occupants and the opening and closing of doors in the room where
		the humidifier is placed.
	6.	Home furnishings in the room where the humidifier is placed.
How do I remove film on	See Daily Maintenance instructions. Regular cleaning is recommended.
water tank?
How can I extend the run	1.	Run your unit on the lowest setting.
time?	2.	If your unit has electronics, set it to your desired humidity level. The unit will
		turn on and off, which will extend the run time.
	3.	Fill the tank all the way full, place it on the base, let the water empty into the
		base until it stops bubbling, then refill the tank full again. This ensures maximum
		water capacity and will extend run time.

© 2008 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All Rights Reserved. Distributed by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431.

What are the limits on JCS’s Liability?

JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition.

Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty.

JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.

JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.

Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction.

How to Obtain Warranty Service

In the U.S.A.

If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-546-5637 and a convenient service center address will be provided to you.

In Canada

If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-546-5637 and a convenient service center address will be provided to you.

In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any other problem or claim in connection with this product, please write our Consumer Service Department. PLEASE DO

NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.

127092/9100030005230 HM129708EM1 Printed in China

Cool Mist

Humidifier

PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS