T R O U B L E S H O O T I N G

TROUBLE

PROBABLE CAUSE

SOLUTION

Mist output minimal to none.

Filter has not absorbed water.

Wait 15 minutes before starting humidifier.

Mineral buildup in tray.

Regular cleaning of tray after each use will help

 

keep the unit functioning properly.

Filter needs to be replaced.

Replace your filter (HWF62) by calling

 

1-800-5-HOLMES, or visit www.holmesproducts.com.

Normal

Depending on the humidity setting this

 

may be normal.

Water leaks from tank.

Rubber tank ring is missing

Remove tank cap then replace or

 

or improperly placed.

reposition ring.

 

Cap not tight enough.

Tighten the cap.

Filter turns brown.

Your filter needs to be changed.

Replace your filter (HWF62) by calling

 

 

1-800-5-HOLMES, or visit www.holmesproducts.com.

 

Short filter life

In areas with particular hard water your filter

 

 

will need to be changed more frequently.

 

 

 

Film on tank.

Mineral deposits cause film on tank

Use Cleanse Clean™ (S1710), to order call

 

to buildup.

1-800-5-HOLMES, or visit www.holmesproducts.com

Water cloudy.

Filter needs to be replaced.

Replace your filter (HWF62) by calling

 

 

1-800-5-HOLMES, or visit www.holmesproducts.com.

 

Using warm water to refill tank.

Only use care products suggested by Holmes

 

 

and cool water to refill tank.

 

 

 

Very tight tank cap.

Over tightened.

Add liquid soap to cap gasket to ease opening.

 

 

 

REPLACEMENT ACCESSORIES

(see included Humidifier Accessory Form)

Comfort Check hygrometer/thermometer Reads humidity and temperature levels

– Digital HHG175: . . . . . . . . . . . . . . . . . . . . . . . . .$19.99

– Analog HHG150: . . . . . . . . . . . . . . . . . . . . . . . . .$12.99

• HWF62 Replacement Filter

$12.99

• SC1720 Cool Mist Care Pack

$14.99

(Complete care for your humidifier:

 

One bottle each of S1705, 1708, 1710)

 

Individual Bottles also available:

 

• S1705

Water Treatment

.$5.99

• S1708

Bacteriostat Solution

.$5.99

• S1710

Cleanse Clean™

.$5.99

(plus shipping and handling)

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Holmes HM1700 warranty Troubleshooting, Trouble Probable Cause, Replacement Accessories