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DEALER LOCATOR INFORMATION
To find an Authorized Honda Servicing Dealer anywhere in the United
States:
Visit our website:
www.hondapowerequipment.com
CUSTOMER SERVICE INFORMATION
Honda Power Equipment dealership personnel are trained
professionals. They should be able to answer any question you may
have. If you encounter a problem that your dealer does not solve to
your satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Power Equipment Customer
Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400 M-F, 8:30 a.m. - 7:00 p.m. ET
When you write or call, please give us this information:
• Model and serial numbers (page 16)
• Name of the dealer who sold the lawn mower to you
• Name and address of the dealer who services your lawn mower
• Date of purchase
• Your name, address, and telephone number
• A detailed description of the problem

Honda Publications

These publications will give you additional information for maintaining
and repairing your lawn mower.
Shop Manual - This manual covers complete maintenance and
overhaul procedures. It is intended to be used by a skilled technician.
Available through your Honda dealer or through
Helm Inc. at (888) 292-5395 or visit
www.hondapowerequipment.com
Parts Catalog - This manual provides complete, illustrated parts lists,
and is available through your Honda dealer.
Frequently Asked Questions - The Honda Power Equipment web
site provides additional information for users of Honda equipment.
Visit www.hondapowerequipment.com
DISTRIBUTOR'S LIMITED WARRANTY
This warranty is limited to the following Honda Power Equipment products
when distributed by:
American Honda Motor Co., Inc., Power Equipment Division,
4900 Marconi Drive, Alpharetta, Georgia 30005-8847.

To Qualify For This Warranty:

The product must be purchased in the United States, Puerto Rico, or the U.S.
Virgin Islands from American Honda or a dealer authorized by American
Honda to sell those products. This warranty applies to first retail purchaser and
each subsequent owner during the applicable warranty time period.

What American Honda Will Repair Or Replace Under

Warranty:

American Honda will repair or replace, at its option, any part that is proven to
be defective in material or workmanship under normal use during the
applicable warranty time period. Warranty repairs and replacements will be
made without charge for parts or labor. Anything replaced under warranty
becomes the property of American Honda Motor Company, Inc. All parts
replaced under warranty will be considered as part of the original product and
any warranty on those parts will expire coincident with the original product
warranty.
To Obtain Warranty Service:
You must take the Honda Power Equipment product, accessory, replacement
part, apparel or the power equipment on which the accessory or replacement
part is installed, and proof of purchase, at your expense, to any Honda Power
Equipment dealer in the United States, Puerto Rico, or the U.S. Virgin Islands
who is authorized to sell that product, during the dealer’s normal business
hours. If you are unable to obtain warranty service, or are dissatisfied with the
warranty service you receive, take the following steps: First, contact the owner
of the dealership involved; normally this will resolve the problem. However, if
you should require further assistance, write or call the Power Equipment
Customer Relations Department of American Honda Motor Co., Inc.
Exclusions:
This warranty does not extend to parts affected or damaged by accident and/or
collision, normal wear, fuel contamination or deterioration, use in an
application for which the product was not designed or any other misuse,
neglect, incorporation or use of unsuitable attachments or parts, unauthorized
alteration, or any causes other than defects in material or workmanship of the
product.
The mower blades and mower deck housings are specifically not warranted
against impact damage, including but not limited to, abrasive damage.

Disclaimer of Consequential Damage and Limitation of

Implied Warranties:
American Honda disclaims any responsibility for loss of time or use of the
product, transportation, commercial loss, or any other incidental or
consequential damage. Any implied warranties are limited to the duration of
this written limited warranty. Some states do not allow limitations on how long
an implied warranty lasts and/or do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusions and limitations
may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
PRODUCTS COVERED BY
THIS WARRANTY LENGTH OF WARRANTY
(from date of original retail purchase)
Noncommercial/
Nonrental Commercial/
Rental
HRS - HRR Lawn Mowers 36 months 3 months
American Honda Motor Co., Inc.
Power Equipment Customer Relations Dept.
4900 Marconi Drive
Alpharetta, GA 30005-8847
Telephone: (770) 497-6400