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Customer Service InformationServicing dealership personnel are trained professionals.They should be able to
answer any question you may have. If you encounter a problem that your dealer
does not solve to your satisfaction, please discuss it with the dealership's
management.The Ser vice Manager, General Manager, or Owner can help.
Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's management,
you may contact the Honda Power Equipment Customer Relations Office.You
can write to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, 8:30 am - 6:00 pm EST
When you write or call, please provide this information:
• Model and serial number
• Name of dealer who sold the pump to you
• Name and address of the dealer who services your pump
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
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